Technical Salesforce Specialist

🌴 Why join Thynk?

Founded by a team of experienced SaaS founders and hospitality executives, Thynk is on a mission to revolutionize the 2T$ hospitality industry and become a new vertical SaaS giant. Our ambition is fuelled by a fantastic product built on top of the Salesforce platform and a spot on time to market.

We raised a 13M$ Series A from high-profile VCs (NY+EU) to scale our operations and expand to the US. Your role is key at our stage to make sure we scale the right way, it is an opportunity to have a big impact on the company.

Our customers are all over the world and so are we, with team members from 21 nationalities, based on 3 continents and 6 time zones - building a strong common culture while respecting the individual constraints of everyone in our remote-first environment.

By joining the Thynk Family, you will recognise yourself in our values : 

• People-first - Every day, our team focuses on our customers, their problems and how we can help them think differently about innovation.
• Listening is Learning - We focus on understanding the problem because that is where the real value is - the technology is just the vehicle to deliver change.
• Agile Thinking - We think outside the box and disrupt the status quo by rethinking technology's role in solving problems in hospitality.

📣 About the role 

Fresh from our Serie A, we are on a mission to revolutionize the 2T$ hospitality industry and to become a new vertical SaaS giant.

As a rapidly growing SaaS company, with a current robust pipeline of projects, this position is vital to Thynk’s success.

As a highly skilled & experienced Technical Salesforce Specialist, you will be part of a growing & large team - within the Operations Department - composed of 20 people among the Professional Services

In Particular, you will play a critical role in delivering Thynk projects by designing, developing, and implementing technical solutions that meet our clients' needs. This role requires a deep understanding of Salesforce architecture, best practices, and the ability to work collaboratively with both technical and non-technical stakeholders.
 

🧑‍💻 As our Technical Salesforce Specialist at Thynk, you will: 

Be involved in wide range of responsibilities :

Solution Design and Development:

- Collaborate with the project team and clients to gather and analyze requirements.

- Design and develop solutions (based on Salesforce technologies), using Lightning components, flows, and other automation mechanisms

- Ensure solutions are scalable, maintainable, and meet client requirements.

- Develop and execute comprehensive test plans and test cases to ensure the quality of Salesforce solutions.

Data Management:

- Design and execute data migration strategies to ensure seamless transition of data into Thynk

Technical Leadership:

- Provide technical guidance and expertise to project teams and clients.

- Conduct technical and functional reviews and ensure adherence to standards and best practices.

Project Delivery:

- Participate in all phases of the project lifecycle, from discovery and planning to implementation and go-live.

- Manage and prioritize multiple tasks and projects to meet deadlines and deliver high-quality solutions.

- Identify project issues and risks, and present alternatives for alleviating or resolving them

Continuous Improvement:

- Stay current with Salesforce updates, new features, and best practices.

- Proactively identify opportunities for process improvements and optimization.

- Contribute to the development of internal tools and frameworks to enhance project delivery.

🍭 About you

You will be a great fit if you have :

- A Bachelor’s degree in Computer Science, Information Technology or a related field

- A minimum of 2 years of experience in Salesforce implementation, with enterprise integration tools and ETL tools: a strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views… as well as a strong understanding of Salesforce data model, security, and best practices.

- Excellent problem solving, communication skills and a proven ability to work independently as part of a team in a fast paced environment

Bonus point if you have :

- A Salesforce certifications (Salesforce Admin, Advance Admin and Platform designer)

- Experience with web technologies

- Skills in Lightning Components, data model management and configuration

- Experience in software quality assurance, including the development and execution of test plans and cases

👉 This job is made for you if you have a proven track record in Salesforce project management, excellent communication skills, and a strategic mindset.

✨ What you can expect : 

📺 We will provide the best IT equipment of your choice (Apple or Windows)

💸 We are remote-first : As a fully remote team of repeat entrepreneurs, we value communication, teamwork, and transparency above all.

🌎 Global-first : You will join an international team with 21 nationalities on 3 continents : we organize monthly meetings and yearly events to gather all the team together. English is our first language .

🚀 We are people-first : We care about our people (team members, clients, and partners), we value work-life balance, and consider any request to achieve fullfillment at work

👀 Our hiring process 

- A 30 minutes introduction call with Jaime Jimenez - our Head of Professional Services & hiring manager

- 30 minutes interview by a member of the professional service team

- 1-hour Panel to present a case.