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Technical Support Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Any Graduates (10+2+3), Experience ranging from freshers to 2 years.

Key responsabilities:

  • Troubleshoot system-related issues
  • Provide support via calls, email, chat
Fidelis Technology Services Pvt Ltd logo
Fidelis Technology Services Pvt Ltd https://fidelisgroup.in
1001 - 5000 Employees
See more Fidelis Technology Services Pvt Ltd offers

Job description

Dear Candidates, // For more info or contact Sujan:- 6360103639//


Greetings from Fidelis. We are hiring for below requirements, If any one interested they can revert back, or contact us directly on the given number,(And also you can refer your friends who is looking for the jobs)


Job description

Work Location: Bangalore( Electronic City or Whitefield - It May be work from home or work from office depends on the project assigned)

Mode of Interview: Virtual Interview on MS Teams(1st Round Communication, 2nd Technical)

Role:- Technical Support Engineer L1

Troubleshooting system related issues for global customers via Calls, email, chat and application support.

Skills:- Excellent Communication Skills in English (Global support)

Qualification:- Any Graduates(10+2+3)

Experience:- Freshers and Experience(0 to 2 Years)Level 1 Support (Prefer Immediate Joiners)

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Freshers:-

Salary:- 24,000 - 27,500 CTC/Month + Shift allowances(6,000-11,000/month) + Free Cab Facility.(20,000 Joining Bonus)

(Early Morning Shift 500/Day, Afternoon Shifts 250/Day and for Evening and Night Shift 500/Day)

Experience:-

Salary:- 34,000 CTC/Month + Shift allowances(6,000-11,000/month) + Free Cab Facility.



Salary

300000 - 400000 INR (Per Year)


Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Verbal Communication Skills

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