HUMAN RESOURCES MANAGER – HR BUSINESS PARTNER

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

REPORTING LINE

Country HR Director

PRIMARY RESPONSIBILITIES

• Act as an effective HR leader in partnership with the business units leaders from various business units in providing broad range of the HR solutions and strategic plans to support the business in delivering the best HR practices that align with the business needs and achieve the business goals.
• Provide leadership support and supervision to the HR Business Partners in a collaborating team to provide HR solutions to the business units leaders from various business units.
• Responsible for planning, executing and managing the day-to-day human resources initiatives and operations matters.
• Scope of HR Business Partner:
  • HR Strategy : collaborate with the leadership team on formulating people strategy and initiatives that are aligned with the corporate objectives and based on priority.
  • Organisation Development : analyse the organizational capabilities and work with leaders to review and develop the right organizational structure and ways of working for the business.
  • Employee Engagement : positively impact employees by cultivating a highly integrity culture and performance-driven working ethics, to achieve the employees’ satisfaction and healthy corporate / environment culture.
  • Employee Relations : facilitate resolution of employee conflicts or concerns. Investigate allegations of employees’ misconduct and guide the management on disciplinary and grievance processes.
  • Talent Development : drive talent review process and review with leaders to create individual development and succession plans to improve the human capabilities.
  • Manpower Planning : forecast and plan ahead the manpower needs for the business to ensure the readiness of the human resources in meeting the business demands.
  • Compensation & Benefits : studies the market / competitors trend and the needs of business to enhance the competitiveness of the reward strategies, through liaison with the HR Service Centre – C&B.

SPECIFIC RESPONSIBILITIES

• Lead the HR Business Partners in managing the day-to-day HR matters for different business segment of the Company.
• Act as a strategic HR focal role to the leadership team of each business units to ensure prompt HR solutions are delivered in line with the business needs and fully comply with the related standard & legislation.
• Manage and provide the prompt support in the day-to-day HR matters, to ensure no outstanding HR issue that affect the daily operations and business.
• Spearhead all the HR policies, procedures and strategic HR initiatives from conceptualization to implementation.
• Ensure all the necessary standards and processes are in compliance and alignment of the HR practices across different business units.
• Build and sustain an optimal engagement level through effective HR programmes and initiatives in line with business expectation.
• Implement HR programmes and initiatives for the purpose of enhancing employees’ productivity, morale and stakeholders satisfaction within HR policies & systems parameters.
• Collaborate with the leaders in the business to design job descriptions and targets (KPI) in driving the high performance culture through performance management.
• Review, initiate, plan and drive appropriate intervention programmes that will promote mindset and behavioral change with regards to any new implementation and practices across the organization.
• Handle & coordinate HR related issues such as onboarding, benefits, employment terms compliance, disciplinary issues and exit procedures.
• Analyse variances in operations and initiate cost reduction as appropriate for continual development and improvement of HR processes & systems in support of key business requirements.
• Manage requirement and cost of HR by optimising effective and appropriate human-job fit at the respective business unit.
• Establish strong working relationship with internal and external partners to enhance the effectiveness of the HR deliveries. i.e. leaders of business unit, local authorities, professional bodies and others.
• Prepare management reports on activity, budget and other ad hoc projects to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Degree in Human Resources, Economics, Business Administration or equivalent.
• Minimum 8 years experience in HR generalist, preferable with solid track records of successful implementation of the HR programmes and initiatives. Candidate with minimum 5 years related experience will be considered as potential candidate for step-up career being Senior HR Business Partner.
• Experienced in dealing with diversified business and managing various levels of stakeholders in a MNC environment.
• Familiar with the latest update in Employment Act, ISO9001 or relevant shared service standard.
• Knowledge in using computer/MS Office is a prerequisite and exposure to HRIS (particularly in Ascender & SmartRecruiter) is an added advantage.
• Knowledge in competency-based hiring or use of psychometrics profiling is an added advantage.
• Applicants must based in Shah Alam, Shah Alam and willing to travel nationwide occasionally.
• Key criteria to success:
  • Prompt HR solutions to each Business Unit.
  • Zero issue / case delay more than 3 working days.
• Key relationship:
  • Key Business Stakeholders
  • Employees
• Fluency in Mandarin languages other than English is a MUST.
• This role  will have multiple dotted line internal and external reports as pojects dictate