Offer summary

Qualifications:

Fluent in French and English written and spoken, Exceptional communication and customer service skills, Prior experience in customer service preferred, Strong problem-solving abilities, Ability to manage multiple tasks efficiently.

Key responsabilities:

Deliver exceptional service to French-speaking clients via various channels

Efficiently resolve inquiries for a positive experience

Maintain understanding of products and services

Document customer interactions and feedback

Collaborate with team members for service improvements

Job description

Join the dynamic team at Patrique Mercier Recruitment JP and make your career dreams a reality by relocating to beautiful Greece! We are seeking passionate German-speaking customer service representatives who are ready to embrace a new adventure. This exciting opportunity includes fully paid relocation, allowing you to enjoy the stunning scenery and rich culture of Greece while advancing your career. In this role, you will be the voice of our brand, assisting customers with their inquiries and ensuring they receive outstanding service. If you love helping people and are eager to work in a vibrant environment, this is the perfect opportunity for you!

Responsibilities

Deliver exceptional customer service to French-speaking clients through various channels including phone, email, and chat.
Efficiently resolve inquiries and issues, ensuring a positive customer experience.
Maintain a thorough understanding of our products and services to provide accurate information to customers.
Document all customer interactions and feedback.
Collaborate with team members to identify and implement improvements in service delivery.
Participate in ongoing training and team meetings to enhance skills and performance.
Contribute to a positive team environment while striving to achieve customer satisfaction.

Requirements

Fluent in French, both written and spoken; English proficiency is also required.
Exceptional communication and customer service skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Strong problem-solving abilities and attention to detail.
Prior experience in customer service or a related field is preferred.
A positive and adaptable mindset, eager to learn and grow in a new cultural setting.

Benefits