Job description

Join Patrique Mercier Recruitment JP and take the opportunity to work for a major tech company in the stunning landscape of Greece! We are looking for enthusiastic Spanish-speaking customer service representatives willing to embrace an adventure abroad with paid relocation included. In this exciting role, you will connect with customers to provide exceptional support and facilitate their experience with our innovative technology products. Not only will you enhance your professional skills, but you will also enjoy the vibrant Greek culture and lifestyle. If you are passionate about technology and customer service, and are ready to make a significant impact in a progressive environment, we invite you to apply!

Responsibilities

Deliver high-quality customer service to Spanish-speaking clients through various communication channels including phone, email, and chat.
Address customer inquiries effectively, providing clear and accurate information about tech products and services.
Collaborate with team members to address and resolve concerns in a timely manner, ensuring customer satisfaction.
Document all interactions and updates within the company's CRM system to maintain accurate records.
Participate in training sessions to enhance your product knowledge and service skills.
Contribute ideas for service improvements and customer engagement strategies.

Requirements

Fluent in Spanish, both written and spoken; proficiency in English is required.
Exceptional communication skills with a customer-first mindset.
Able to thrive in a fast-paced environment and manage multiple inquiries simultaneously.
Strong analytical and problem-solving skills.
Previous experience in customer service, ideally within the tech sector, is a plus.
Proficient in using CRM platforms and customer support tools.
Positive attitude, adaptability, and enthusiasm for working in a new cultural setting.

Benefits