Offer summary

Qualifications:

Fluent in Danish; proficiency in English., Exceptional communication and customer service skills., Ability to multitask in a fast-paced environment., Strong problem-solving capabilities and attention to detail., Previous customer service experience preferred..

Key responsabilities:

Provide outstanding support via phone, email, and chat.

Resolve inquiries ensuring a positive customer experience.

Maintain knowledge of products to offer accurate information.

Document interactions in the CRM system accurately.

Collaborate with team members to enhance service strategies.

Job description

Embark on a rewarding career journey with Patrique Mercier Recruitment JP, as we seek talented Danish-speaking customer service representatives to join our team in Greece, working for a major tech company! This incredible opportunity comes with fully paid relocation, allowing you to experience a vibrant culture while contributing to cutting-edge technology solutions. In this role, you will provide exceptional customer service, addressing inquiries and resolving issues for our clients. If you are passionate about technology and customer satisfaction, this position offers a chance to grow professionally while enjoying life in a picturesque Mediterranean setting. Don't miss out on this unique opportunity to combine work and adventure—apply today!

Responsibilities

Deliver outstanding customer support to Danish-speaking clients through various channels, including phone, email, and chat.
Effectively resolve customer inquiries, ensuring a seamless and positive experience.
Maintain a strong understanding of the tech company’s products and services to provide accurate information.
Accurately document customer interactions and issues in the company’s CRM system.
Collaborate with team members to develop strategies for enhancing customer service and satisfaction.
Participate in training sessions to continuously upgrade your skills and knowledge.
Contribute innovative ideas for improving processes and customer interactions.

Requirements

Fluent in Danish, both written and spoken; proficiency in English is required.
Exceptional communication and customer service skills.
Ability to multitask and perform well in a fast-paced environment.
Strong problem-solving capabilities and attention to detail.
Previous customer service experience, preferably in the tech industry, is a plus.
Proficiency in using CRM systems and customer support tools.
A positive mindset, eagerness to learn, and an openness to adapting to a new culture.

Benefits