Job description

Are you ready to embrace a new adventure in sunny Greece? Patrique Mercier Recruitment JP is actively seeking enthusiastic French-speaking customer service representatives to join our vibrant team. This fantastic opportunity includes fully paid relocation, allowing you to not only enhance your career but also experience the stunning landscapes and rich culture of Greece. In this role, you will provide exceptional support to our valued customers, assisting them with inquiries and resolving issues related to our products and services. If you are passionate about delivering great customer experiences and are excited about the prospect of living in a beautiful Mediterranean location, we want to hear from you!

Responsibilities

Deliver excellent customer support to French-speaking clients through various channels, including phone, email, and chat.
Resolve customer inquiries and issues in a timely and professional manner.
Stay informed about our products and services to provide accurate information to customers.
Document all customer interactions accurately within the company's CRM system.
Collaborate with team members to identify and implement solutions for improving customer satisfaction.
Participate in training sessions to enhance your skills and contribute to team performance.
Share insights and suggestions to improve service processes and customer experience.

Requirements

Fluent in French, both written and spoken; proficiency in English is required.
Exceptional communication skills with a strong focus on customer service.
Able to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
Strong problem-solving abilities and a proactive approach to addressing challenges.
Previous experience in customer service or a related field is advantageous.
Familiarity with CRM systems and customer support tools is a plus.
A positive attitude, adaptability, and a willingness to learn and grow in a new cultural setting.

Benefits