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Operations Support Specialist

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Strong written and verbal communication skills, Detail-oriented with high attention to detail, Ability to learn processes quickly, Proficiency in basic Microsoft Excel, Prior phone call experience preferred.

Key responsabilities:

  • Create digital packing slips
  • Resolve Stocking PO tickets
  • Communicate with vendors via email
  • Make outbound calls to vendors
  • Review automotive product condition
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CloudHire Human Resources, Staffing & Recruiting TPE https://cloudhire.ai/
11 - 50 Employees
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Job description

We are seeking a full-time Inbound Support & Reconciliation Specialist to work alongside our US-based

Merchant Operations team. This role will support our eCommerce websites and other warehouse

channels.

Responsibilities:

  • Creating digital packing slips in our warehouse management system
  • Solve Stocking PO tickets as assigned
  • Send email communication to vendors as needed.
  • Make outbound phone calls to vendors as needed.
  • Automotive interest or knowledge is plus.
  • You will be working with automotive products and reviewing the condition of the product.

We are a technology-focused team and our processes run through cloud-based applications and are fully

accessible through remote access.

Requirements

  • Strong written and verbal communication skills.
  • Detail oriented and has a high level of attention to detail
  • Ability to learn and follow processes
  • Ability to work in a fast-paced environment with tight deadlines and shifting priorities.
  • Active listener and good team collaborator.
  • Basic Microsoft Excel skills
  • PC proficient
  • Prior inbound/outbound phone call experience preferred
  • Not required, but a plus: Knowledge of automotive parts

Technical Requirements:

  • The ability to attend daily virtual meetings with our US-based team with video and audio
  • capability.
  • High-speed internet connection.

Location : Remote
Shift Timing : Monday – Friday 8:00AM-5:00PM EST

Benefits

  • aid Time Off
  • 100% Remote / Work From Home
  • Training & Development
  • Performance Bonus

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Non-Verbal Communication
  • Adaptability
  • Microsoft Excel
  • Active Listening
  • Time Management
  • Detail Oriented

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