Offer summary
Qualifications:
Fluent in Dutch and English (spoken and written), Excellent communication and empathy skills, Ability to manage multiple tasks in a dynamic environment, Strong problem-solving abilities, Familiarity with CRM systems is a plus.Key responsabilities:
- Provide excellent customer support via various communication channels
- Handle customer inquiries regarding product information, orders, and returns
- Assist customers in resolving issues professionally
- Contribute to optimizing customer processes and share feedback with the team
- Document customer interactions accurately in our systems
