Offer summary

Qualifications:

Fluency in Norwegian and English, Previous experience in customer service preferred, Proficiency in computer and software applications, Strong problem-solving abilities, Attention to detail.

Key responsabilities:

Handle customer inquiries via phone, email, and chat

Provide accurate information on products and services

Resolve customer issues with a positive attitude

Document and update customer records

Collaborate with team members to improve processes

Job description

About Us: We pride ourselves on delivering exceptional customer experiences. We are a dynamic and growing company looking for talented individuals to join our team in Qormi, Malta (Remotely). Our company offers a vibrant and multicultural work environment, with opportunities for career growth and development.

Job Description: We are seeking a dedicated and customer-focused Norwegian Customer Support Representative to join our team. The successful candidate will be responsible for providing excellent customer service to our Norwegian-speaking clients. This role requires strong communication skills, problem-solving abilities, and a passion for helping others.

Responsibilities:

Handle customer inquiries via phone, email, and chat in Norwegian.
Provide accurate and timely information to customers regarding our products and services.
Resolve customer issues and complaints with a positive and professional attitude.
Document and update customer records in our system.
Collaborate with other team members to improve customer service processes.
Meet and exceed individual and team performance goals.

Requirements:

Fluency in Norwegian and English (both written and spoken).
Previous experience in customer service or a related field is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced and dynamic environment.
Proficiency in using computers and software applications.
Willingness to work flexible hours, including weekends and holidays if required.

Benefits:

Competitive salary and performance-based incentives.
Comprehensive training and ongoing support.
Opportunities for career advancement within the company.
A multicultural and inclusive work environment.
Health insurance and other benefits.

How to Apply: If you are passionate about providing exceptional customer service and meet the requirements listed above, we would love to hear from you. Please send your CV!

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