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Sales Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Experience as a solution architect, Background in coding (Java, C#, C++), Familiarity with Kubernetes or Helm, B2B pre-sales experience with databases, Understanding of stream processing architectures.

Key responsabilities:

  • Guide customers on app development using Hazelcast
  • Advise on best practices and architectures
  • Plan accounts and demonstrate product value
  • Create content like demos and guides
  • Collaborate with cross-functional teams on strategy
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Hazelcast SME https://hazelcast.com
51 - 200 Employees
See more Hazelcast offers

Job description

WHAT WE NEED


Sales Engineers (Solution Architects) are responsible for guiding customers to develop fast, reliable and scalable applications that take advantage of Hazelcast’s unified real-time data platform, incorporating our real-time stream processing engine, operationalized machine learning models and high-speed data store.


Our mission is to make customers successful on their use cases with Hazelcast, creating long-term value and impactful returns on investment. As the main point of contact during the pre-sales process, you will provide expert guidance, technical assistance and strategic counsel throughout their journey to becoming a customer. You will additionally work with them throughout their journey, partnering cross-functionally with Sales, Services, Product Management, Customer Support and Engineering, to ensure a clear path to ever-greater value realization and customer satisfaction.


WHAT YOU’LL DO

  • Collaborate with the customers’ architects, developers and executives to establish and grow high-value use cases, focusing on business and technical requirements
  • Advise customers on architectures, design patterns, strategies and best practices
  • Work with sellers to plan your accounts, learn your customers’ needs through discovery and workshops, and demonstrate value through product presentations and proofs of concept
  • Up-level technical concepts, design patterns and use cases into business benefits for our customers’ decision-makers and executives
  • Grow our capabilities by authoring new content, including demos, whitepapers, best-practices guides, presentations, reference architectures, helpful videos and how-tos
  • Work cross-functionally with our Product Management and Marketing teams to help refine, and present, our strategy and messaging


WHAT YOU HAVE

  • You ideally have strong credentials as a solution architect, which builds credibility with prospects and existing customers. You are an experienced Presales professional used to working on enterprise level sales processes.
  • You’ll have a coding background in Java (or similar languages such as C# or C++) with experience in Kubernetes or Helm
  • You’re experienced with clustered architectures, or stream processing and event-driven architectures and distributed computing systems
  • You have B2B pre-sales experience with databases, data streaming or stream-processing solutions
  • You’re curious, coachable, independent, resourceful and goal-driven
  • You’re a strong and empathetic listener who uses their discovery skills to fully understand your customer’s needs, and identify potential use cases of value
  • You guide the customer with a strong point of view, challenging ideas that are not in their interest


BENEFITS

  • Unlimited PTO
  • Medical/Dental/Vision Insurance
  • HSA/FSA
  • Basic & Supplemental Life & AD&D insurance
  • Short & Long-term Disability Insurance
  • 401k
  • EAP (Employee Assistance Program)

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Empathy
  • Communication
  • Listening Skills
  • Resourcefulness
  • Collaboration
  • Goal-Oriented
  • Coaching

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