Scholarly Journals Editorial Coordinator/Assistant

The Editorial Coordinator supports editorial  workflows for scholarly peer-reviewed journals. The Editorial Coordinator carefully and consistently follows established protocols to check manuscripts for adherence to journal policy and peer review requirements, as well as technical requirements for publication. Editorial Coordinators will be in a role where careful attention to detail and clear communications are critical. Daily task work is largely performed via client manuscript management system queues and through following journal workflow protocols online. 

Responsibilities: 
Primary responsibilities vary according to journal assignment but may include tasks such as the following:

• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
  
• Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines
  
• Follow precise set of workflow protocols and ensure all manuscript requirements are met
  
• Facilitate manuscript peer review through outreach to editors and reviewers as directed
  
• Utilize cloud-based technology as a communication and productivity tool
  
• Proofread and send decision letters and other correspondence to authors, editors, and reviewers
  
• Complete all assigned tasks during scheduled hours and meet productivity expectations
  
• Be a proficient user of the manuscript management system
  
• Provide editor, reviewer, and author technical support related to submission requirements and the submission system
  
• Provide assistance to newer staff who may shadow experienced colleagues
  

Requirements

• Strong interest in the publishing industry
  
• A relevant diploma or degree 
  
• Strong organisational skills
  
• Experience with one or more manuscript management system a plus
  
• Customer Service experience
  
• Strong communication skills - both written and verbal
  
• Excellent English (read, write, understand, and speak) language skills are a requirement
  
• Excellent MS Office skills (especially in MS Word, Excel, and Outlook)
  
• Highly organised and self-motivated, with strong time-management and project management skills
  
• Able to work well under pressure in an open-plan environment
  
• Able to work independently and as part of a team