Business Intelligence Manager

Overview:

What You Can Expect:

• A supportive team culture where success is celebrated, and challenges are embraced as learning opportunities.
• A commitment to professional development to ensure skills are aligned with industry best practices, emerging BI technologies, and an ever-changing healthcare environment.
• A flexible work environment accommodating a mix of “work-from-home” and “in-person” office days.
• Lead a team of BI analysts and developers, providing guidance and support.
• Work closely with healthcare professionals, clinicians, and administrators to understand their data needs.
• Ensure adherence to healthcare regulations and standards (e.g., HIPAA) in data handling and reporting.
• Stay updated on emerging BI technologies and trends in healthcare.
• Utilize BI tools and platforms (e.g., Epic Cogito, Power BI, SQL) to create and manage reports and visualizations.
• Collaborate with senior management to align BI strategies with organizational goals.
• Provide data-driven recommendations to support strategic decision-making.

The Business Intelligence Manager has a direct impact on the business by partnering with the lines of the business on their reporting and analytics initiatives to support decision making, problem solving, and improvement of all business functions. Overseeing a portfolio of data solutions, the manager serves their team by removing roadblocks and gives individual contributors autonomy and ownership to create, enhance, and maintain solutions within the portfolio. The manager spends equal amounts of energy being in the mix technically, providing leadership to the teams, and growing the skills and capabilities of the team.  This role is differentiated by the BI Manager 1 based on business needs of the organization relative to complexity, budget, number of direct reports and visibility of projects.

• Leverages business acumen and technical expertise to craft and deliver a Business Intelligence strategy and roadmap aligned with strategic objectives, department goals, and organizational priorities
• Establishes and maintains relationships with areas of the business to build a knowledge base of the area including people, technology, process, and data
• Proactively partners with key stakeholders, business area leadership, process specialists, and end users to elicit and documents business requirements for new metrics, performance targets and data solutions.
• Leads and mentors a team of business intelligence professionals in building complex analytical solutions.
• Owns the development lifecycle by crafting, implementing, and refining best practices and standards that improve cycle time, quality, reduce defects and downtime, and keep up with industry trends and technologies.
• Manages multiple concurrent projects for new initiatives while ensuring that existing analytics operations run smoothly.
• Supports the department strategy and service delivery standards; monitors service levels and key service deliver performance indicators or metrics and identified areas where performance can be improved through changes.
• Responsible for the planning, organizing and staffing of the department; makes decisions on personnel actions (hiring, terminations, promotions, etc.); assigns personnel to projects and directs their activities; reviews and evaluates work and prepares performance reports.
• Possesses solid working knowledge of subject matter.
• Performs other duties and responsibilities as assigned.

Qualifications:

• Education: Bachelors degree or experience in lieu of degree
• Experience: 6 years relevant experience
• Licenses/Certifications: None

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.