Offer summary
Qualifications:
Prior experience in customer success or related role, preferable in gig economy/staffing industry., Exceptional interpersonal and communication skills. Strong problem-solving skills. Empathetic and customer-oriented mindset..
Key responsabilities:
- Act as the main point of contact for gig workers, offering guidance and support.
- Engage with gig workers proactively, respond to inquiries promptly, collaborate with internal teams, maintain detailed records, and contribute to strategy development.