Summary
JOB DESCRIPTION
Primary responsibility for this position is to lead the onboarding and training of new Pharmacy Operations staff and Pharmacy Services Associates. In addition, this position is responsible for curriculum development and continuous training of current staff.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develop and deliver effective presentations for the onboarding of new employees, and development of current staff.
- Confer with management to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies.
- Participate in the planning and delivery of new pharmacy operations initiatives, including learning new systems and processes and the creation or modification of training curriculum required for success of the initiative.
- Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
- Coordinate training schedule with the hiring and training demands of the pharmacies.
- Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc.
- Test trainees to measure progress and to evaluate effectiveness of training.
- Report on progress of employees under guidance during training periods.
- Assist employees with problems concerning “how to” perform specific tasks related to their position.
- Make suggestions for improving work procedures in the pharmacies.
- Develop strong relationships with pharmacy PICs and Regional Directors to solicit feedback and identify key training opportunities for pharmacy staff.
- Participate and coordinate testing and Quality Assurance (QA) efforts in support of new pharmacy systems and platform capabilities
- Perform other duties as assigned.
Education And Experience
Required Qualifications:
- High School Diploma/GED. (Required)
- Minimum of three to five years of experience as a Pharmacy Technician. (Required)
- Pharmacy Technician registration active and in good standing. (Required)
Preferred Qualifications:
- Specialty Pharmacy experience. (Preferred)
- Experience in a training role. (Preferred)
- Experience with development of training material. (Preferred)
COMPETENCIES
- Ability to train effectively in-person as well as remotely.
- Strong communication, interpersonal, and organizational skills.
- Cohesive team building skills.
- Must be able to direct and coordinate the work activities of others.
- Communicates effectively with customers, referring physician staff, and colleagues/employees of organization.
- Ability to interact and communicate with people over the phone, sometimes in stressful situations.
- Extremely detail-oriented and able to multi-task.
- Reads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Conveys empathy and understanding when handling customer service issues.
- Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to work in a remote environment.
- Categorize tasks based on importance, urgency, or other criteria and follow tasks to completion.
WORK CONDITIONS
- Position requires 50%-70% travel.
- Training in-person as well as remotely.
About Us
Since 1992, Omnicell has been committed to
transforming pharmacy care through
outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of
robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide
to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- In Doing the Right Thing, we lead by example in ALL we do.
We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About The Team
Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
