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IT Systems Engineer at Technologix

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Louisiana (USA)

Offer summary

Qualifications:

4+ years experience in network infrastructure, Professional certifications (e.g. MS Server MCSA, CCNA).

Key responsabilities:

  • Manage project implementation and support
  • Install applications, systems, and perform troubleshooting

Technologix Group LLC logo
Technologix Group LLC TPE http://www.gotechnologix.com/
11 - 50 Employees
About Technologix Group LLC
Technologix Group has been providing world class IT Solutions and Support to businesses throughout the United States for over 15 years.As your IT service provider, we partner with your business to ensure Technology is moving you ahead, rather than hindering your team's performance. By applying IT industry best practices and aligning with your company's vision we provide a clear advantage.We offer a wide array of technology solutions ranging from day-to-day IT support, Cyber Security services, Medical Imaging (PACS) cloud services, VoIP Cloud services, and Cloud Workspaces for employees.Contact us today to see how we can help your business.
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Job description

Overview

Technologix Group is seeking an experienced; highly customer service oriented process-driven IT Systems Engineer. This position requires a proven track record of exceptional customer service skills with a passion to motivate and grow a team. The ideal candidate for this position is a 'jack of all trades', who enjoys the challenge of working on various technologies. This position is available at our downtown Shreveport office. For certain matches this position could be hybrid / remote with periodic visits to our Shreveport Office through the year.

Essential Duties & Responsibilities

  • Review scope of work and manage implementation of projects
  • Provide remote and on-site server/workstation support and maintenance
  • Install applications and operating systems on customer hardware
  • Test new products and technologies prior to deployment
  • Create thorough and accurate documentation on all projects and support incidents
  • Administer and support Microsoft-based customer networks
  • Investigate user problems and identify their source; determine solutions; test and implement solutions
  • Configure and install servers, Windows networks, firewalls, switches and other related equipment, devices and systems

Knowledge Requirements

  • All Windows desktop and server operating systems
  • Active Directory, Group Policies
  • Exchange Server
  • Microsoft 365 and SharePoint administration
  • RMM platforms such as N-Able, LabTech, or Kaseya
  • Enterprise-class network equipment such as Cisco, HP, Dell
  • Network security products from Fortinet, Cisco, and Sophos
  • VMware and Hyper-V virtualization platforms
  • Veeam Backup and Replication
  • SAN or HyperConverged Storage experience
  • Enterprise Anti-Virus platforms such as Sophos, Bitdefender, Webroot, etc.
  • All Microsoft Office Productivity Suites – Apple product knowledge a plus, iOS/osX

Qualifications

  • 4 + years of experience supporting and implementing network and systems infrastructure solutions
  • Professional, Industry, and Vendor certifications are required (examples: MS Server MCSA, MS Desktop MCSA, CCNA Routing & Switching)
  • Strong technical knowledge and understanding of SMB networks, infrastructure, and equipment
  • Ability to concisely document issues and resolution steps

Perks of working at Technologix:

  • Career development
  • Comprehensive health and dental plans
  • 401(k) with contribution matching

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Network SecurityCentralized Storage SystemsActive DirectorySharePoint AdministrationMicrosoft Operating SystemsVirtualizationVMware VirtualizationBackup ReplicationHyper-VAntivirus Software

Other Skills

  • Team Motivation
  • Adaptability
  • Microsoft Office
  • Customer Service
Are you interested?

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