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Customer Service Representative

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Philippines

Offer summary

Qualifications:

2-3 years in customer service or related., Background in FINTECH and Financial Service., Strong written and verbal communication skills. Collaboration skills to work in a team, attention to detail, and experience with CRM systems., Experience working with CRM systems and Live Bots, navigating Microsoft and Google suite products., Tech-savvy with a passion for learning new technology..
Henedroit, Inc. logo
Henedroit, Inc. Human Resources, Staffing & Recruiting TPE https://henedroit.com/
11 - 50 Employees
About Henedroit, Inc.
We handle compliance, payroll, benefit, and HR so you can focus on customers.
See more Henedroit, Inc. offers

Job description

QUALIFICATIONS

1. Minimum of 2-3 years of relevant work experience in customer service, sales support, tech product support, or similar functions.

2. With a background in FINTECH (Financial Technology) and Financial Service Industry.

3. Strong communication skills both verbal and written.

4. Excellent collaboration skills to work within a team.

5. Handling customer service requests and inquiries.

6. High attention to detail. Organized.

7. Experience working with CRM systems and Live Bots

8. Navigate Microsoft and Google suite Products

9. Tech-savvy with a passion for learning new technology.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Software SuiteFinancial Technology (FinTech)Financial ServicesMicrosoft Dynamics CRMGoogle ServicesOrganizational Structure

Other Skills

  • Verbal Communication Skills
  • Technical Acumen
  • Organizational Skills
  • Detail Oriented
Are you interested?

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