We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience.
To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours. To learn more, visit www.radial.com
We are searching for a Solutions Engineering Manager
Responsibilities
- Deliver innovative designs for new contracts and renewal opportunities that enables Radial to profitably grow our business
- Develop responses to RFPs and contract renewals for e-commerce clients
- Represent Radial in client presentations
Details
- Solutions Design : Model fulfillment and distribution processes, including, but not limited to, process flows for all functional areas, MHE requirements, capital investment, productivity rates for direct labor functions, headcount estimation, space requirements and storage media and working closely with the Fulfillment Systems team to help define WMS and WCS requirements.
- Teamwork: Partner with Sales, Engineering, and Operations to deliver innovative solutions that maximize customer value and reach Radial profitability goals.
- Clients Presentations : Lead sales solutions presentations to different client stakeholders, including executives as well as site operators.
- Innovation & Automation : Partner with external Solutions Integrators and Robotics Vendors to drive new automated solutions for e-commerce.
- Tools Development : Ability to develop internal tools and best practices to standardize and optimize the solutions engineering process.
- Continuous Improvement : Drive the continuous improvement of the modeling process to continue to learn from post-launch deal model reviews.
Knowledge, Skills and Abilities:
- Ability to analyze and solve complex problems, interpret operational needs, and develop integrated, creative solutions
- Ability to manage multiple projects of varying priorities and timeframes simultaneously
- Skills in organizing projects, managing time and priorities
- Advanced analytical, evaluative, and objective critical thinking skills
- Advanced software skills including Excel and AutoCAD; PowerBI preferred
- Highly organized, ability to create standardization across discrete activities
- Use influence to gain consensus and alignment across organizational functions
- Strong communication and presentation skills
- Process oriented and continuous improvement mindset
- Able to deliver calmly under stress
- Team player, ability to coach other team members
Work Experience And Education
- 5 years of proven experience with engineering in a distribution, fulfillment, and/or 3PL environment
- Experience in supply chain sales solutions, solutions engineering, business development for a 3PL preferred
- Ability to build PowerPoint and other materials and collateral required to communicate complex supply chain solutions for C-Level internal and external executive audiences
- Bachelor’s Degree or higher in Engineering required, Industrial Engineering preferred
- Ability to travel upon request up to 20% - travel is related, but not limited to, site tours and/or client meetings/presentations
This position is not open to residents in CA, WA, NY & CO
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing hroperations@radial.com . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.
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