Clinical Project Manager

The Clinical Project Manager is responsible for working closely with our current clients on various Clinical Trials, Education, Quality Improvement, or other specific clinically driven programs. This person has responsibility for all aspects of managing the planning, deployment, engagement, and delivery of final reports from initial customer contract to project completion. The Project Manager interfaces with life sciences and provider customers and internal teams on all project-related matters, keeping the project on schedule and in scope, anticipating and assessing project issues, aggregating data and analyzing to derive insights, and developing resolutions to meet productivity, quality, and client-satisfaction/retention goals.?This role requires strong communication, customer service, organizational and leadership skills, as well as a great deal of flexibility and devotion to maintaining excellent customer satisfaction. This role also includes the ability to interact with the clinical staff at the client site and must have a strong understanding of clinical data, EMR and other hospital technology systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage all aspects of various projects done in conjunction with OncoLens life sciences and provider clients around clinical trials, clinical education and quality improvement.
• Work with multiple departments and stakeholders internally and client facing, to ensure tasks are completed timely and accurately.
• Define project scope and objectives, taking projects from original concept through final implementation and reporting which includes proposal and grant writing and editing.
• Develop detailed work plans, schedules, and status reports.
• Conduct detailed data aggregation and analysis, project write-up and development of final reports for delivery to client.
• Act as a single point of contact for projects, interfacing with all areas affected by the project including end users, management, IT, and cross-functional departments, both customer and internal resources.
• Conduct project meetings and take responsibility for project deliverables, tracking and reviewing all deliverables.
• Create and maintain regular project status reporting for internal stakeholders and leadership.
• Recommend and act to direct analysis and solution to problems.
• Participate in project forecasting, including kick-off dates, launch dates, effort and financials.
• Provide training for assigned customers as needed, on all aspects/roles of the project.
• Support management of the client relationship by managing practice relationships and fostering an environment which will lead to client retention and expansion.

TRAVEL REQUIREMENTS

<25%

KEY COMPETENCIES

• Strong planning and project management skills, ability to execute within established timeline.
• Strong understanding and love of clinical data and informatics. Strong familiarity with Electronic Medical Record platforms
• Excellent time management skills, including adhering to work schedules and activities with ability to multi-task.
• Effective communicator, collaborator, and customer service skills.
• Strong interpersonal, presentation, and communication skills and comfortable interacting with top pharma, diagnostic, and cancer center hospital leadership and physicians.
• Ability to manage multiple, simultaneous tasks and deadlines; prioritize effectively and handle shifting priorities smoothly and professionally.
• Superior problem-solving skills and ability to thrive in an environment of ambiguity and change. 

EDUCATION AND QUALIFICATIONS

• An Oncology Nurse with company or commercial experience is ideal.
• A Bachelors degree in a relevant field required. MPH or related degrees a plus
• Experience with Quality Improvement Methodologies, Root Cause Analysis, Plan Do Act Study methodologies a plus.
• 2+ years experience in healthcare data or IT related project management.
• Familiarity with healthcare information system, systems, formats, and languages such as: HL7 (ADT, ORU, CDA, etc.), FHIR, ICD-O and/or ICD-10.
• Experience with PACS/DICOM, pathology and radiology integrations a plus.
• Experience working with Cerner, Athena, Epic and other hospital EMR systems.
• Experience interfacing with pharma, diagnostics, cancer center clinical, administrative and IT/Data/Informatics teams.
• Proficiency in MS Word, Excel, Outlook, and PowerPoint required.
• Strong proficiency in MS Project, or other PM tool and PMP methodology as well as MS Word and Excel
• PMP certification a plus