Offer summary
Qualifications:
Experience with Revenues and Benefits, Good problem-solving and communication skills, Familiarity with Northgate/Academy/IBS Systems, Knowledge of Housing Benefits/Council Tax, IT proficiency and self-motivation.Key responsabilities:
- Interact with customers via different channels
- Meet deadlines and maintain high accuracy
- Coach and share best practices with team
- Stay updated through training and knowledge sharing
- Contribute positively to the team and business center