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CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances.
CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages.
With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer.
CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.
Reaching out to vendors for X Information and maybe even moving vendor over to new network- gather vendor network requirements, move over to new network test/troubleshoot as needed
PDCS- building out Meraki Dashboard Config to be compatible with Hilton Standards
Wireless/Wires CRs- Setup Wireless/Wired Connection Rooms for Hilton TV solution
IPWs- Documentation
Conf tool screenshots- Documentation
Snap Imports/Port Forwards- Device Information and management
RF Review- heatmap review and relay any information to the engineer
RMAs- reach out to support for that vendor to replace a defective device
Requirements
2-3 years of experience in project coordination or similar role.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to work well in a team and collaborate effectively with stakeholders.
Proficient in project management software and tools.
Familiarity with engineering concepts and terminology.
Knowledge of project management methodologies and best practices.
Attention to detail and strong analytical skills.
Bachelor's degree in Engineering, Business, or a related field.
Project management certification (e.g., PMP) is a plus.
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.