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Customer Service Representative - Lebanon

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Fluent written English communication, Sales and customer service experience, Computer skills with typing speed.

Key responsabilities:

  • Book salon services via various channels
  • Upsell and offer additional services
  • Answer inquiries about services/products
Kozma And Kozma logo
Kozma And Kozma Health, Sport, Wellness & Fitness SME https://kozmaandkozma.com/
201 - 500 Employees
See more Kozma And Kozma offers

Job description

Purpose:  

This Job Location is in Lebanon working remotely from an office space.

Will be responsible for booking salon services by phone, live chat and social media.


Responsibilities:   

  1. Book salon services through the salon booking software

  2. Upsell and add on services to the booking. 

  3. Answer customers inquiries about services & products.

  4. Provide general customer service








Requirements


Required Role Competencies:

  1. Good English & Written Communication. 

  2. Sales experience. 

  3. Customer Service Experience.

  4. Computer Skills

  5. Good Typing Speed

  6. Min 3-5 years of relevant experience




Benefits


Pay Package:

  1. Salary: Great Salary (Get Paid in USD) + Sales Commission

  2. 21 days paid Vacation + & up to 10 paid local holidays

  3. Other Benefits will be discussed in interview




Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Customer Service

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