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Tech Consultant Management- Czech speaker

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Salary: 
168 - 1561K yearly
Work from: 
Greece

Offer summary

Qualifications:

Native/Fluent level Czech, B2-level English skills.

Key responsabilities:

  • Manage inbound calls, emails
  • Provide accurate information
  • Identify and fulfill customer needs
  • Keep records and process accounts
Cross Border Talents logo
Cross Border Talents Human Resources, Staffing & Recruiting Scaleup https://www.cbtalents.com/
201 - 500 Employees
About Cross Border Talents
We are the only recruitment agency that has been awarded 3 seals of excellence ⭐️⭐️⭐️ For 10 years we have been building not only a structured company, but also fostering a more human community of professionals from all over the world. Since 2013, our specialized international recruitment team has integrated more than 500 engineers from Central Europe (80% of European engineers) and 5500 multilingual candidates. We have over 1,000 partners in 50 countries. Always in accordance with the needs of our clients. We offer permanent placement solutions in engineering, ICT (information technology) and multilingual. With a team of international recruiters from 50 countries, we promote a more human community of professionals from all over the world / we strive for diversity. #humanrecuiterforward Our goals Humanisation We are a company that relies on and connects with people. We have built solid and genuine relationships that involve talent, customers and our partners. Innovation Our company is committed to constant innovation and makes every effort to represent a group with a creative and positive attitude aimed at obtaining technically advanced solutions and future-oriented technologies. Sustainability CBT engages in all processes with a conscious approach based on sustainable business practices that run across the entire company. We invest in society and
See more Cross Border Talents offers

Job description

On behalf of our client, we are looking for a Czech Customer service representative for the Tech industry.

If you want to turn your passion for Smartphones and the latest technology into action in customer service helping people with their devices and creating unique experiences then Apply here!

What You’ll be Doing

  • Manage inbound calls/chat/emails and customer service inquiries;
  • Provide accurate, valid, and complete information;
  • Identity customers’ needs to achieve satisfaction;
  • Keep records of customer interactions, process customer accounts, and file documents;



Requirements


  • Native / Fluent level in the Czech language;
  • B2-level English skills;
  • Strong phone contact handling and active listening skills;
  • Ability to multitask, prioritize and manage time effectively;
  • Exceptional problem-solving and ability to respond to different types of characters;
  • Adaptive skills and team spirit;
  • Pleasant and positive attitude;
  • Located in Greece or in the EU;

Benefits

What we offer:

  • Complete support to help you ease your relocation to Greece we cover your flight tickets expenses, hotel accommodation, finding an apartment;
  • Salary of 1300,72€ gross x 14 month;
  • The bonus of 250€ monthly;
  • The working hour of Mon - Fri 9 -18;
  • Private Health Insurance;
  • Full training by certified instructors;
  • Professional growth & development opportunities;
  • Special events as well as community & social responsibility initiatives;
  • Free online Greek language course;


Freshers welcome. Apply here:

carmelo.paone@cbtalents.com

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
CzechEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Positive Psychology

Other Skills

  • Adaptability
  • Active Listening
  • Time Management
  • Teamwork
  • Problem Solving
  • Smartphone Operation
  • Multitasking
Are you interested?

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