Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines. CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR). We are the global market leader in international tech CX recruitment. Why? Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe. Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program. Join us on our journey to shape the future of global recruitment and talent mobility! www.cbtalents.com

Job description

On behalf of our client, we are looking for a Czech Customer service representative for the Tech industry.

If you want to turn your passion for Smartphones and the latest technology into action in customer service helping people with their devices and creating unique experiences then Apply here!

What You’ll be Doing

Manage inbound calls/chat/emails and customer service inquiries;
Provide accurate, valid, and complete information;
Identity customers’ needs to achieve satisfaction;
Keep records of customer interactions, process customer accounts, and file documents;

Requirements

Native / Fluent level in the Czech language;
B2-level English skills;
Strong phone contact handling and active listening skills;
Ability to multitask, prioritize and manage time effectively;
Exceptional problem-solving and ability to respond to different types of characters;
Adaptive skills and team spirit;
Pleasant and positive attitude;
Located in Greece or in the EU;

Benefits

What we offer:

Complete support to help you ease your relocation to Greece we cover your flight tickets expenses, hotel accommodation, finding an apartment;
Salary of 1300,72€ gross x 14 month;
The bonus of 250€ monthly;
The working hour of Mon - Fri 9 -18;
Private Health Insurance;
Full training by certified instructors;
Professional growth & development opportunities;
Special events as well as community & social responsibility initiatives;
Free online Greek language course;

Freshers welcome. Apply here:

carmelo.paone@cbtalents.com

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