Offer summary

Qualifications:

5+ years implementing Oracle Utilities Solutions, Relevant certifications in MDM, CCS implementations, Strong knowledge of SQL, Java, JavaScript, Utility industry experience required.

Key responsabilities:

Serve as Technical Consultant for Oracle Utilities suite

Collaborate with team to prioritize enhancements

Design, develop, test, and deliver system improvements

Provide guidance & support client IT resources

Red Clay Consulting leads utilities in digital transformation. Over the last twenty years, Red Clay has helped more than 300 utilities throughout the world evolve by improving operations and customer experiences. Our consultants provide expert guidance from a project’s conception to its post-production support. We focus on the industry’s leading software Oracle Utilities and are a Gold Level Member of the Oracle Partner Network. Red Clay takes great pride in our stellar reputation throughout the industry – a reputation built on training, experience, teamwork, and commitment to the client. Red Clay is dynamic company of engaged individuals eager to grow and contribute. Our employee-centric and award-winning culture focuses on collaboration and community and provides ongoing opportunity for development and career growth. Our core values – Achieve excellence together. Embrace and drive change. Exceed expectations. Invest in relationships. And, enjoy the journey – inform every aspect of how we operate. Visit www.redclay.com to learn more about our mission of doing what’s right and fair for our clients, our employees, and our company.

Job description

The key objective of this role is to identify, prioritize, design, and develop enhancements and integrations supporting our client’s Oracle Utilities solutions. The position is based in Toronto, with a virtual work environment. Must be able to travel to Canadian-based client work locations as required.

Essential Functions and Responsibilities:

Serve as a Technical Consultant for the Client’s Oracle Utilities solution, which consists of

Oracle Customer Cloud Service (CCS)
Oracle Customer Care and Billing (CC&B)
Oracle Meter Data Management (MDM)
Oracle Customer to Meter (C2M)
Collaborate with the Red Clay Lead and Project Manager to support the client in identifying, quantifying, and prioritizing enhancements for backlog refinement.
Adopt the client’s agile SDLC for Oracle utility enhancements
Design, develop, test, and deliver prioritized enhancements
Support the client in the definition and execution of test scenarios and test cases
Liaise between client IT and business teams to gather and validate requirements and proposed solutions
Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
Advise client on technical best practices and product features
Support troubleshooting, debugging, and defect resolution for enhancements
Support the evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects

Required Skills & Qualifications:

5+ years overall relevant experience implementing and supporting Oracle Utilities Solutions
CC&B/CCS, including consulting or services.
Completed Industry standard Certifications in MDM, CCS implementations:
- Oracle Utilities Meter Data Management 2 Certified Implementation Specialist
- Oracle Utilities Meter Cloud Service 2022 Implementation Specialist
- Oracle Utilities Customer Cloud Service 2021 Implementation Specialist
- Oracle Utilities Meter Data Management 2 Solution Engineer
Utility industry experience.
Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.
Computer programming experience with Java and JavaScript
Deep understanding of the Meter-to-Cash flow/Billing.
Strong knowledge of SQL