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Customer Service with German

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Fluent in German, Good communication skills, Computer literate.

Key responsabilities:

  • Handle incoming customer calls
  • Resolve customer concerns regarding orders and accounts
Cross Border Talents logo
Cross Border Talents Human Resources, Staffing & Recruiting Scaleup https://www.cbtalents.com/
201 - 500 Employees
See more Cross Border Talents offers

Job description

Do you like to speak German well? Are you looking for work from home, including start day and training? Can you adapt to shift work, especially afternoon and weekend shifts? We have an interesting job opportunity for you! 

What will your job be? 

Handling incoming phone calls from customers, answering their questions and resolving their concerns regarding orders (returns, complaints, late shipments, damaged goods), customer accounts, invoices, etc. invoices, etc.

If you've never done anything like this before, don't despair, we'll be happy to teach you everything.

Requirements

- Excellent communication in German is a prerequisite. 

- You have a pleasant demeanor, good communication skills and a customer-oriented approach. 

- You know how to use a computer, are eager to learn and can quickly find your way around a new environment. 

- You can get used to working in shifts between Monday and Sunday from 09:00 to 22:00, including public holidays and weekends (the weekly working fund is 38.75 hours). Part-timers are also accepted.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Verbal Communication Skills

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