Trade Services Manager

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Reporting Line

• • This position reports to the Minerals Director and oversees directly the Trade Services Operations Executive/s.

Primary Responsibilities    

• • Controls and organizes the technical operations of the Trade Services; ensuring compliance against SGS policies and procedures, ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17020, Operational Integrity, and Minerals Business technical requirements and other company policies. In-charge in assisting the Minerals Director in growing the Minerals business. 

Specific Responsibilities   

• Oversees all the trade-related services and operations of the Minerals business in accordance with the company policies and procedures, Safety, Security, and other international standards to which SGS subscribes.
• Ensures the operational requirements and performance targets of the Trade Services operations are achieved through proper manpower planning, work distribution, performance monitoring and reporting.
• Develops and recommends new services consistent with SGS competencies and follows client requirements.
• Assists the Minerals Director by providing technical inputs to specific customer requirements for the development and/or improvement of marketing design, strategies, plans and their implementation.
• Assists the Minerals Director in preparing the budget for his Operations that will complement budget targets.
• Performs other related duties as may be assigned either in contribution to departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.

Profile

• College graduate of any Engineering or Science course, preferably with license
• 8 years technical working experience or 5 years supervisory experience in an inspection / verification operations or equivalent track record.

Experience/Technical Knowledge

• Excellent communication skills and people management skills.
• Keyboard skills; skilled in the use of MS Excel, MS Word, MS PowerPoint
• Excellent leadership skills.
• Core (Integrity, Work Standard, Customer Service Orientation, Communication), Professional/Technical Knowledge, Functional (Organization skill, Evaluation/Problem Assessment, Attention to Details/ Quality orientation, and Judgment/ Problem-solving).

Language

• Fluent in English and Filipino (both written and verbal)

Hybrid Set Up