Join the Solar Movement with Menlo Electric! 🌞 We're not just shaking up the solar equipment market, we're redefining it. As the fastest-growing distributor of photovoltaic (PV) equipment, we're leading a transformation of the industry landscape across the EMEA region. With a staggering revenue of 150 million EUR , we proudly rank among the top 2000 companies in Poland , our primary market, as recognized by Rzeczpospolita - a renowned daily economic and legal newspaper.
At Menlo Electric, it's all about the people. Our vibrant and close-knit culture, shaped by dedicated and motivated individuals, sets us apart from the corporate norm. We embrace a family-spirited atmosphere built on our core values: Synergy, Versatility, Desire, Responsibility and Carehttps://www.youtube.com/watch?v=Ryjo5UEiMiA &t=1s
Our dynamic team comprises over 180 professionals from 30 different countries , poised for exponential growth in 2024. 🌍 We are already on three continents, and now it's time for the fourth- we are entering US market! Menlo Electric is currently offering an exceptional career opportunity!
Due to our rapid growth and expansion in the United States , we are currently looking for a Customer Service Specialist to take care of the customer care processes in the region.
Join us on this exciting journey. We're not just looking for talented individuals, but pioneers ready to lead in the ever-changing field of renewable energy.
Key Responsibilities:📞 Providing comprehensive service and maintaining constant contact with US clients🤝 Building lasting business relationships and catering to clients’ needs🌐 Daily collaboration with the Customer Service department at headquarters and other departments in the EMEA region🔍 Conducting initial analysis of technical and delivery options for clients🔧 Proactively following up with customers to ensure timely issue resolution📈 Supporting sales representatives in their daily tasks💻 Managing all customer data in the CRM system🚚 Coordinating the order execution process: payments, reservations, logistics
Desired Qualifications:🌍 Minimum of 2 years of experience in a Customer Service department within an international environment🗣 Fluency in English (must-have)🌞 Experience in the PV industry is desirable💼 High independence at work🔍 Excellent communication and problem-solving skills🏡 Place of residence - US (must-have)
What We Offer:🚀 Opportunities for professional growth within a rapidly expanding global company through internal seminars and tailored development programs💸 Competitive salary and motivating commission structure🌍 Possibility of participation in the Menlo Global Experience program, offering a month-long exchange in one of our 9 worldwide offices, covered by the company!https://www.youtube.com/watch?v=Rw6MqhUxTOM &t=3s💡 Your chance to shape the future of the renewable energy sector with innovative ideas🎉 A vibrant, international team with engaging eventshttps://www.youtube.com/watch?v=0AJQVEOtrR8🌱 Contribution to positive environmental impact through our comprehensive CSR program🌍 Competitions and trips for employees (recently, some of our team had the chance to explore Madeira, and a trip to Vietnam is coming up soon!)🤝Attractive Employee Referral Program. Wanna build this company with us? Here you go!🤗 A supportive work culture with autonomy, rapid decision-making, and boundless ambition🌐 Flexible work arrangements fostering a productive and enjoyable work environment, alongside exciting team-building excursions.
And envision this: 99.8% of our employees reported in an internal survey that our recruitment process was seamless and efficient.Ready to be part of the renewable revolution? APPLY NOW and let's make history! 🚀🌞
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