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Asesor vía CHAT / Atención al cliente - Trabaja remoto

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Peru

Offer summary

Qualifications:

PC/laptop with AMD or Intel core i3 3rd Gen or higher, University or technical studies in progress or completed.

Key responsabilities:

  • Provide personalized chat customer service for order inquiries
Majorel Portugal logo
Majorel Portugal Large https://jobs.majorel.com/
501 - 1000 Employees
About Majorel Portugal
Majorel creates amazing customer experiences that consumers love and we are proud of. By smartly combining people and technology we deliver true value for our partners. And we are driven to go further! Now hiring in Lisbon and Porto. Join us! Great Place to Work® certified in Portugal.
See more Majorel Portugal offers

Job description

Country
Peru
Date published
02-Apr-2024
Site
Lima
Application deadline
30-Apr-2024
Nº of openings
15
Languages required for role
Spanish
Shift details

ShiftStart timeEnd timeWorking timeFromToContract Hours
Morning10:0014:00MondaySunday23,5
Night18:0022:00MondaySunday23,5
Job description

Esta es una oferta de empleo de Majorel, ahora parte de Teleperformance. ¡Bienvenido/a a un nuevo mundo de oportunidades!

En el plazo de unos meses, ambas organizaciones unirán sus recursos para ofrecer servicios aún más ágiles y resilientes. Con casi 500.000 personas en más de 95 países de todo el mundo, juntos/as somos ahora más fuertes. Ready to master the future!

Responsibilities

Atención vía chat personalizada al cliente en diferentes tipos de consultas referente a la entrega del pedido asignado que haga.

Requirements

- Contar con PC o Laptop personal AMD o Intel core i3 3° Gen o mayor e Internet Fijo, mínimo 25Mbps.

- Estudios universitarios o técnicos en curso, truncos o completos demostrables / 

- Experiencia como mínimo de 6 meses en Reclamos (deseable) call center (deseable) 

- Excelente nivel de comunicación, redacción y ortografía.

- Disponibilidad para jornada laboral part time o full time (+2 o -2 horas de acuerdo al horario que se indique) de lunes a domingo (1 día de descanso).

- Disponibilidad para llevar capacitación por 8 días

- Disponibilidad para realizar trabajo remoto (desde casa) / posteriormente, en el Mall Plaza Bellavista - Callao.

What we offer

- Ingreso a planilla con todos los beneficios de ley

- Salario básico + tarjeta de alimentos + bono trabajo remoto

- Movilidad de retorno a domicilio gratuito cuando sea presencial, para salidas nocturnas. (6am-10pm)

- Capacitaciones pagadas.

- Convenios corporativos.

Equal opportunities
At Majorel we are committed to equal opportunities between men and women. In the same way, our offered positions can be developed by people with disabilities. We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Hardware TroubleshootingDesktop ManagementComputer Maintenance

Other Skills

  • Verbal Communication Skills
  • Customer Service
Are you interested?

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