Director, Product Design

About the role:

Samsara’s mission is to improve industrial efficiency, safety, and quality at a massive scale, through the use of sensors and software. Our suite of IoT products and software platform brings the benefits of sensor data to traditional industries like transportation, food and beverage distribution, construction, state and local government, and K-12 education. We help our customers transport food, medicine, and other goods safely across the country, monitor deliveries for unsafe conditions, and help fleet managers improve the efficiency of their operations.

Samsara’s Product Design team is responsible for crafting user-friendly features, workflows, and interfaces that our customers use every day to run their operations. This involves talking to customers, working with engineers and product managers to understand problems, rapidly designing and iterating on mocks and user flows, and communicating ideas effectively to stakeholders. We also build design systems that underpin all our products to ensure a consistent and cohesive user experience.

We’re looking for an experienced product design director who will build out an already high-caliber group of designers and help shape the product experience for all our customers.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara.

In this role, you will: 

• Lead, grow, coach and mentor a team of design managers 
• Engage with customers to deeply understand their operations and people
• Ship high-quality designs based on these customer needs
• Collaborate with partners to define opportunities and deliver best-in-class experiences
• Define and drive the product design strategy across product areas 
• Create and refine tools, systems and processes that improve team health and output
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• 4-6 years (or more) of product design management experience 
• Experience managing managers 
• Strong portfolio that showcases ability to lead teams that ship elegant solutions to complex problems

An ideal candidate also has:

• Track record of shipping step-changes to the UX that drive customer and business impact
• A history of hiring, growing and retaining great talent
• Proven ability to collaborate with cross-functional partners to ship high-quality experiences
• Experience identifying and instituting changes that improve employee experiences
• Expertise in providing feedback that accelerates career growth and improves product quality
• A desire to improve yourself, the team, and product experiences