Property Rental Administrator

This is a remote position.

Operating within an established UK property management company, this remote role is critical for driving compliance and seamless tenancy workflows across a year-round operational calendar, for 20 hours per month. It offers an organized administrative professional the opportunity to manage end-to-end tenant documentation and property viewing coordination, throughout the year, particularly during key seasonal peaks, specifically from November to January.

Key Responsibilities

• Tenancy Documentation Management: Oversee the collection, verification, and systematic filing of all tenant agreements, compliance certificates, and onboarding documentation throughout the tenancy lifecycle.
  

• Property Viewing Coordination: Partner closely with UK-based letting agents to coordinate, schedule, and align property viewing times with prospective tenants.
  

• Tenant & Client Liaison: Act as a primary professional contact point for tenants, delivering high-level customer service and resolving documentation or scheduling queries efficiently.
  

• Digital Workspace Optimization: Maintain, structure, and update all electronic records and file repositories systematically within Google Drive.
  

• Financial Administration: Accurately capture and input basic transactional data and administrative entries into the company's designated bookkeeping system.
  

Requirements

• Industry Experience: Proven, verifiable experience working specifically within the UK residential property market in a dedicated administrative capacity.
  

• Language Proficiency: Highly proficient English language skills, with the ability to communicate clearly and professionally with international agents and tenants.
  

• Customer Service Excellence: Strong interpersonal and client-facing skills, with a track record of handling tenant relations with patience and clarity.
  

• Operational Skill: Outstanding organizational capabilities and attention to detail, with a proven ability to manage high volumes of paperwork.
  

Preferred Qualifications

• Prior experience managing remote digital communication channels between South Africa and the United Kingdom.
  

• Basic foundational knowledge of UK tenancy deposit schemes or property compliance standards.
  

Required Software Skills

• Google Drive and Google Workspace utilities
  

• Bookkeeping System Software
  

• Digital Calendar and Scheduling Tools
  

Benefits & Culture

• The autonomy of a fully remote working structure from South Africa.
  

• Exposure to international property portfolio management workflows and global real estate frameworks.
  

• A collaborative environment that respects seasonal output and structured administrative processes.
  

Work Type & Location

• Work Type: Fully Remote
  

• Location: South Africa (Working with a UK-based team and market)
  

Employment Type

• Independent Contractor role - 20 hours per month