The Director of Software Engineering leads cross-functional engineering teams within the Wave platform and partners closely with peer leadership across H&R Block’s Small Business organization. This role is responsible for delivering complex, multi-team initiatives that integrate Wave and H&R Block systems into a unified small business experience.
The Director operates at the intersection of engineering execution, delivery leadership, and cross-organizational alignment—ensuring teams are structured effectively, operating efficiently, and delivering against strategic priorities. This role requires strong technical fluency, disciplined execution, and the ability to collaborate across product, design, and engineering functions.
Day-to-day, you'll...
- Lead multiple cross-functional squads within the Wave ecosystem, ensuring high-quality and predictable delivery of initiatives.
- Own end-to-end execution of key programs, including platform integrations and unified customer experience efforts.
- Partner with a peer Director on the H&R Block Small Business side to align priorities, roadmaps, and delivery plans across organizations.
- Drive coordination across Wave and H&R Block systems, identifying and resolving cross-team dependencies, risks, and sequencing challenges.
- Establish and maintain strong delivery discipline, including planning, backlog management, sprint execution, and milestone tracking.
- Provide clarity on scope, priorities, and execution plans—particularly in ambiguous or early-stage initiatives.
- Lead and develop engineering managers and senior engineers, fostering a high-performance, accountable, and collaborative team culture.
- Partner with Product, Design, Platform, and Data stakeholders to ensure aligned delivery and shared outcomes.
- Standardize ways of working across teams, improving consistency in tooling, workflows, and engineering practices.
- Communicate progress, risks, and tradeoffs effectively to senior leadership and stakeholders.
- 10+ years of experience in software engineering, with leadership experience managing engineering teams and/or managers.
- Proven track record of delivering complex, cross-functional initiatives across multiple teams or systems.
- Experience operating in multi-platform or integrated environments (e.g., post-acquisition or multi-system ecosystems).
Technical & Delivery Expertise
- Strong understanding of modern software engineering practices, system design, and scalable architectures.
- Experience with Agile or iterative development methodologies at scale.
- Ability to engage in technical discussions and guide teams through complex tradeoffs.
- Leadership & Collaboration
- Demonstrated ability to lead through influence in matrixed, cross-organizational environments.
- Strong partnership skills across Product, Design, and Engineering disciplines.
- Ability to operate effectively in fast-moving, ambiguous environments while maintaining execution discipline.
Success Profile (First 6–12 Months)
- Cross-functional squads operating with clear ownership, structure, and delivery cadence
- Key Wave + H&R Block integration milestones delivered successfully
- Strong partnership established with peer leadership across SMB (Wave + HRB)
- Improved clarity in scope, sequencing, and execution planning across initiatives
- Measurable improvements in team effectiveness, coordination, and delivery predictability

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