Program Quality & Compliance Coordinator

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliency 

The impact of Child Crisis Arizona's work is immeasurable. By joining our team, you would provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services. 
YOU can help make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter! And we believe that every child matters too! Safe Kids, Strong Families 
 

ESSENTIAL FUNCTIONS

•    Responsible for assisting in the development of and the coordination of the quality and compliance program. 
•    Determining programmatic requirements and developing a system of monitoring against those requirements. 
•    Conducts internal quality audits and makes recommendations that will positively impact operational compliance. 
•    Identifies program inefficiencies or areas of non-compliance, and makes appropriate recommendations. 
•    Delivers program metrics is a comprehensive and concise manner. 
•    Utilizes tools as required to analyze and determine data trends and results. 
•    Develops and maintains organizational and program metrics reporting. 
•    Conducts reviews of contract requirements, funding agency policies, licensing requirements and accreditation standards to understand the requirements and          deliverables and validate program performance. Presents findings and identifies and assists with implementation of strategies that will ensure program or              department performance and compliance. 
•    Assists in developing process and outcome measures to determine if program goals are being met. Identifies data sources to assist in measurement                     assessment. 
•    Develops reports that clearly state the outcome findings in a meaningful way. 
•    Models Agency’s expectation for sensitivity and competency relating to diversity and cultural awareness. 
•    Performs other duties as assigned.