Bayswater Education is a vibrant network of global educational centres dedicated for over 75 years to educating and inspiring people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.
The Education Advisor will require excellent communication and inter-personal skills in written and by phone; projecting a courteous and professional manner at all times when representing the company.
Key Responsibilities:
- Answering (mainly by phone) sales enquiries received through our web site or any other marketing campaign: social media, google Adwords, other directories, etc.
- Updating the company CRM with all details, follow up information, sales, tasks, etc.
- Helping in all marketing strategies to promote Bayswater schools into the market (especially the LATAM market)
- Ensuring excellent customer service is provided to our students and partners consistently.
- Following the agreed internal processes and procedures and resolving issues quickly and efficiently.
Knowledge, qualifications and experience
- Fluency in both written and spoken English and Spanish.
- Overseas studying/working experience, ideally with exposure to an international environment.
- A third language will be desirable: Italian, German, Turkish, Arabic, French, Japanese, Chinese, Korean, etc.
- Sales experience in Education industry or services.
- Strong computer literacy, with practical experience navigating and managing data within a CRM system
- An undergraduate degree focused on business, marketing, sales, language or tourism (desirable)
- Customer service experience (desirable).
- Eligible to work as a contractor
Skills and Attributes
- Approachable, friendly and caring
- Resilient with a flexible, ‘can-do’ approach to work
- Well organised and able to manage a varied and demanding workload.
- Results and customer focused
- A team player and able to build rapport and engage with a diverse range of people
- Committed to equality and diversity
- Committed to continuous improvement through being outward looking and reflective
- Passion to deliver a time of their lives experience to our students
- Comfortable in meeting goals and working under pressure.
What we offer:
- Competitive commission plan
- Remote and flexible work model supporting your work-life balance.
- Training & development programs.
- Opportunities for career growth within a global organization.
- Access to our wide portfolio of courses offered for free or on discounted rates.
- People centric, inclusive culture with regular wellbeing and social activities.
- Extra days off based on the length of service.
- “Doing good” day. (1 paid day off per year for volunteering activities)
- Regular online networking and cross-departmental meetings with the Bayswater team globally.
Bayswater is committed to equality and diversity. Our initiatives and strategies are dedicated to develop, attract and advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We are committed to equal employment opportunity,
