Key Facts

Remote From:

Indiana (USA) , North Carolina (USA)

Category: Scrum Master

Full time

Mid-level (2-5 years)

English

Hard Skills

Scrum (Software Development) Business Systems Agile Software Development Business Architecture System Monitoring Configuration Management Change Management Vendor Management Stakeholder Communications Project Coordination +11 more

Other Skills

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Problem Reporting
•
Strategic Planning
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Microsoft Office
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Adaptability
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Communication

Roles & Responsibilities

High School diploma/GED with 3 years of experience in application environments with hands-on monitoring system operations; requires certification (certifications may be substituted by equivalent degree/experience).
Associate’s degree with at least 1 year of experience in application environments with hands-on monitoring system operations; requires certification (certifications may be substituted by equivalent degree/experience).
Equivalent combination of education and experience; High School/GED and 2-year degrees require certification.
Must have a valid driver's license and reside within North Carolina.

Requirements:

Oversee daily operations of business systems, coordinating events around the systems (e.g., UAT, system upgrades, fixes) and communications between vendors, staff and providers.
Facilitate scrum for larger teams by ensuring the scrum framework is followed and agile principles and best practices are applied, while remaining flexible to team improvements.
Support long-range planning for enhancement and implementation of future business systems and contribute to development, implementation, and maintenance of system architecture, design, configuration, or program specifications.
Manage scrum artifacts and ceremonies, including facilitating daily standups, participating in sprint reviews, maintaining the scrum board, and analyzing burndown charts and portfolio planning tools.

Trillium Health Resources

Insurance

About Trillium Health Resources

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company type: SME

Industry: Insurance

Founded: 2018

Company size: 501 - 1000

Website LinkedIn See all jobs →

Job description

Pay Plan Title: Computer Systems Administrator

Working Title: IT Scrum Master

Position Number: 91426

FLSA Status: Exempt

Posting Salary Range: $56,270 - $80,562

Office Location: Remote within NC

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for an IT Scrum Master to join our team! The IT Scrum Master is a technical and administrative position responsible for the daily oversight, maintenance and operations of the Business Systems for Trillium including coordinating events around the business systems (i.e. UAT, system upgrades, fixes, etc.), communication between vendors, staff and providers, and assisting with long-range planning and reporting. This position will facilitate scrum to the larger teams by ensuring the scrum framework is followed, adhering to the scrum methodology, agile principles, and best practices but should also remain flexible and open to opportunities for the team to improve the workforce.

On a typical day, you might:

Assist with long-range planning for enhancement and implementation of future business systems.
Discover and contribute to the development, implementation, and maintenance of business systems functional architecture, detail systems design, configuration, or program specifications.
Facilitate daily standups (or the daily scrum) as needed.
Participate in sprint reviews and capture feedback.
Provide administrative support for scrum board. Ensure cards are up to date and scrum tools are working well.
Collaborate with team members and other internal stakeholders.
Perform regular analysis of burndown charts and other portfolio planning tools.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

Qualifications

Required:

High School diploma/GED and three (3) years of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
Associate’s degree and a minimum of one (1) year of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
Equivalent combination of education/experience.
High School/GED and Two-Year degrees require certification.
Must have a valid driver’s license
Must reside within North Carolina.

Preferred:

Experience in a distributed computer environment and supporting a complex integrated software package, training or experience in using e-mail, Windows and Microsoft Office.
Experience in both writing and executing SQL statements, with the ability to navigate database structures and schemas.

Preferred certifications include Microsoft applications certifications MTA, MCSA, MCSD, or equivalent.

Deadline for Application: June 1, 2026 at 11:59 pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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