Learning and Development Lead

Learning & Development Team Leader

Location: Remote with regular travel to branches

Contract: Permanent, Full Time (40 hours per week)

Salary: £48,000 + £4,500 car allowance + excellent company benefits

Reporting to the Head of Learning, you will work alongside the Curriculum Quality Lead, Learning Technology Lead and Learning Content Designer to facilitate Learning across the business, ensuring all colleagues receive high‑quality, practical training that helps them perform at their best. You will have a team of four L&D Specialists reporting to you, to help you achieve this.

Mears is one of the UK’s leading housing providers, with over 5,800 employees delivering essential services to more than 1,000,000 homes nationwide. Our people are at the heart of what we do and your work will help them grow, develop, and succeed.

About the Role:

This role will be instrumental to the day‑to‑day delivery of face-to-face learning across the organisation, being a champion, promoting learning, increasing engagement through regular branch/contract visits and ensuring the learning experience remains practical, relevant and high‑quality.

By building strong relationships on the ground, you’ll provide strategic insight back to the Learning team and contribute as a collective to provide the most effective routes for learning. Whether that’s E-Learning, short courses, face to face or external providers. You will ensure we continually develop and improve the learning we deliver.

We’re looking for someone with demonstrable credibility, a pragmatic approach and someone who can challenge constructively, keep things simple and remain unfazed in a fast‑moving environment. You’ll bring confidence, clarity and a grounded approach that helps colleagues at every level get the best from their learning experience.

This is a practical, delivery‑focused role ideal for someone who enjoys coordinating training activities, captivating a room of people and leading a small team.

Working with our operational teams and stakeholders to understand training needs, gaps in workforce and development opportunities.

You will -

• Lead, manage, and develop a high‑performing team of L&D Specialists
• Support a culture of continuous learning and professional growth within your team
• Deliver engaging face‑to‑face and virtual training sessions across a range of topics
• Coordinate and oversee the delivery of learning programmes, short courses, and corporate initiatives
• Work with the Quality & Design team and subject matter experts to ensure content meets colleague needs
• Build strong working relationships across the business to understand training requirements
• Support the implementation of learning programmes that improve performance and capability
• Monitor and evaluate training effectiveness, using feedback and data to drive improvements
• Contribute to reporting and ROI analysis to demonstrate the impact of learning activity

Key Criteria:

• Level 5 or above in Learning or education qualification
• Proven experience in an L&D management role, leading a team and delivering training
• Strong people‑leadership skills with the ability to coach, support, and motivate others
• Confident facilitator with experience delivering training to varied audiences
• Ability to coordinate multiple training programmes and manage operational priorities
• Strong communication and relationship‑building skills
• Passionate about developing people and creating positive learning experiences

This role offers the chance to make a meaningful impact by supporting colleagues across the organisation. You’ll lead a talented team, deliver training that makes a difference, and help shape the learning experience for thousands of employees.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.

We are also a Forces Friendly employer and an ERS Armed Forces Covenant Gold Award holder.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.