Program Manager

Position Overview:
We are seeking an experienced and highly skilled Program Manager to join our team! A successful candidate will be responsible for the high-level coordination of multiple related IT projects, ensuring they align with our strategic goals. This role requires strong communication skills and proven expertise in managing complex IT programs, particularly those involving cloud solutions.

The Program Manager will work closely with various stakeholders, including the Florida Long-Term Care Ombudsman Program (LTCOP), Federal Centers for Medicare & Medicaid Services (CMS), and the Florida Digital Service. Preferred candidates would be located in Tallahassee, Florida.  WiredPeople is open to remote candidates residing within Florida state lines.

Key Responsibilities:
The Program Manager will be responsible for a variety of program and project management activities, including but not limited to:

Program Management:

• Strategic Alignment: Ensure the collective output of all projects aligns with the goals and objectives.
• Governance: Establish reporting structures, standards, and rules of engagement for all project managers within the program.
• Stakeholder Management: Navigate high-level executive relationships and expectations, serving as a liaison with external partners.
• Dependency Management: Identify and manage inter-project dependencies to ensure smooth execution across the program.
• Resource & Capacity Planning: Strategically allocate budgets and personnel to highest-priority initiatives.
• Benefits Realization: Measure and report on how program activities improve business outcomes after project completion.

• Facilitate project execution by creating Work Breakdown Structures (WBS), managing critical paths, and leveling resources to prevent team burnout.
• Oversee day-to-day project activities, including budget tracking, quality control, and facilitating daily stand-ups.
• Develop and maintain key project artifacts, such as Business and Technical Requirements Documents (BRD/TRD), "as-is" and "to-be" solution models, and wireframes.
• Provide regular status updates, reports, and other required documentation to the Contract Manager.

• Minimum of 10 years of experience in Information Technology.
• At least 5 years of experience managing an IT program area.
• A minimum of 3 years of leadership experience.
• A Project Management certification is mandatory.
• Bachelor's or Master's degree in Computer Science, Business Administration, or a related field (or equivalent work experience).
• Demonstrated expertise in technical writing, documentation, and document version control.
• Strong understanding of business processes, information systems, and key performance drivers.
• Excellent negotiation and stakeholder management skills.
• Experience with IT projects within Florida State Agencies is strongly preferred.
• Familiarity with Florida's legislative reporting practices (e.g., Operational Work Plans, spend plans).

WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.