Key Facts

Remote From:

Full time

English

Hard Skills

Consultative Selling Customer Relationship Management Account Management Cross-Functional Collaboration Account Management Service Management Stakeholder Communications Business Development Client Services Issue Management +3 more

Other Skills

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Communication
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Adaptability
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Teamwork
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Time Management
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Proactivity
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Organizational Skills
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Relationship Building
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Problem Solving

Roles & Responsibilities

Proven experience as an Account Manager or in a client relationship management role
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities with attention to detail
Customer-focused mindset with the ability to understand client needs and deliver tailored solutions

Requirements:

Manage client accounts, acting as the primary point of contact and maintaining strong client relationships
Ensure overall client satisfaction and support long-term business growth
Collaborate with internal teams to ensure high-quality service delivery and resolve issues efficiently
Identify opportunities to expand existing accounts and drive account growth in a fast-paced environment

Talent Sam

About Talent Sam

Hiring outsourced employees is way harder than it should be! You have to hunt for the right candidate with varying levels of English competence, deal with local hiring laws, purchase endless tools and even hardware to connect your team.Talent Sam changes everything making your growth easier than ever. We identify, hire, and manage the right people for you ensuring that when you hire, you’re getting the best people for a fraction of the cost.All of our candidates are highly educated South Africans, native English speakers, and have exceptional written and verbal communication skills. Whether you prefer your team works remotely or in a well-equipped physical office, Talent Sam provides everything they need to succeed.With Talent Sam, you’re not just hiring employees; you’re building a future-proof, dynamic team that’s ready to take on the world

Company type: Startup

Founded: 2018

Company size: 11 - 50

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Job description

We are seeking a proactive and relationship-driven Account Manager to join our team. In this role, you will be responsible for managing client accounts, maintaining strong customer relationships, and ensuring overall client satisfaction while supporting long-term business growth.

The ideal candidate will act as the primary point of contact for clients, understanding their needs and delivering tailored solutions that align with their business objectives. You will collaborate closely with internal teams to ensure high-quality service delivery, resolve issues efficiently, and identify opportunities to expand existing accounts.

This position requires excellent communication skills, strong organizational abilities, and a customer-focused mindset. The successful candidate should be comfortable managing multiple accounts in a fast-paced environment while building long-term partnerships with clients.

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