Manager, Performance Consulting - Employee Relations (Remote)

What you will do

We’re seeking a Manager of Performance Consulting for our Employee relations team. This person will support and guide people managers through performance-related challenges with a focus on coaching, documentation, and continuous improvement.

In this role, you’ll provide expert consultation on underperformance cases, review and track PIPs, and deliver training to build manager capability. You’ll also collaborate with HR partners and legal teams, maintain performance tools and resources, and analyze data to identify trends and risks.

Additional responsibilities:

• Provide consultation to people managers on performance-related matters, including performance discussions, formal documentation, and Performance Improvement Plans (PIPs).
• Offer one-on-one coaching to managers on delivering feedback, addressing low performance, and applying consistent approaches.
• Serve as a key point of contact for guidance on performance process steps, tools, and policies.
• Review, edit, and track PIPs and related documentation to ensure quality and consistency.
• Support data collection and analysis related to performance management, flagging trends and risks to the Senior Manager.
• Partner with the People & Organization Development COE to recommend and/or create tools and templates such as conversation guides, email templates, and FAQs.
• Deliver or co-facilitate training and working sessions for managers focused on handling performance issues effectively.
• Maintain and update performance management content in the internal knowledge base and HR systems.
• Collaborate with HR Business Partners, Employee Relations, and Legal on escalated performance issues to ensure alignment and compliance.
• Continuously improve performance-related processes by gathering feedback from stakeholders and recommending revisions to enhance the consultation experience.

What you need

Required qualifications:

• Bachelor's degree required or equivalent 6+ years of work experience
• 8+ years of work experience
• Previous HR or role-related experience

Preferred Qualifications:

• 4+ years business-facing HR, HR COE, HR Operations, Employee Relations, or role-related experience preferred
• Proven ability to coach and influence managers at all levels, especially in difficult or sensitive performance situations
• Exceptional communication, facilitation, and conflict-resolution skill
• Proficiency in HR systems and performance tools (e.g., Workday)

$100,500-198,700 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.