Swedish Speaking Gaming Community Support Agent

Patrique Mercier Recruitment FR is eager to present an exciting opportunity for a Swedish Speaking Gaming Community Support Agent. If you are a gaming aficionado with a passion for assisting others, this position is tailormade for you. Become a vital part of our mission to create a welcoming and engaging environment for gamers!

Responsibilities

• Deliver exceptional support to Swedishspeaking gamers via various channels, including chat, email, and forums.
• Assist players with questions regarding games, accounts, and gameplay, ensuring a friendly and helpful experience.
• Monitor community interactions to foster a positive atmosphere and address user concerns or disputes.
• Engage with the gaming community by sharing valuable content and updates.
• Gather and document player feedback to relay important insights to the development team for product enhancement.
• Stay informed about the latest trends and releases in the gaming world to provide knowledgeable support.
• Collaborate with fellow support agents to exchange knowledge and elevate service quality.

• Requirements

  • Fluency in Swedish and English, both written and spoken.
  • A genuine passion for gaming and familiarity with popular games and platforms.
  • Experience in customer support or community management is preferred.
  • Strong communication skills with the ability to empathize with gamers.
  • Excellent problemsolving abilities and a proactive approach to support.
  • Comfortable with various communication tools and platforms.
  • Ability to work collaboratively within a team and positively contribute to the gaming community.

  • Benefits

    1. Competitive Monthly Salary
    3. Monthly Performance Bonus
    5. Fully Paid Training
    7. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
    9. Health Insurance
    11. Private Health Insurance
    13. 2 Extra Salaries Per Year
    15. And Much More...