Account Manager - Grinding Media JN1211

The About

Our client is a well-established global company specialising in the production of high-quality grinding media used in mineral processing and cement industries. Backed by a management team with decades of experience in metallurgy, mining applications, and global supply chain logistics, they deliver both forged and cast high chrome grinding media that meet the rigorous demands of mining operations worldwide.

With a strong presence across Asia-Pacific, Europe, the Middle East, North America, and South America, the company offers unbiased product recommendations based on the unique needs of each customer. Their long-term vision is to become one of the leading suppliers of grinding media globally by providing innovative, reliable, and cost-effective solutions.

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So now, they are expanding their footprint in Australia, focusing on Western Australia’s mining sector, where there is significant potential for growth and impact, and seeking a self-motivated sales and account manager to drive this new business into our local market.

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The Opportunities

This role offers a unique chance to join a fast-growing company committed to becoming a major player in the WA mining market. You will be at the forefront of developing strategic partnerships with some of the region’s highest-value mining customers.

Unlike a typical sales role focused on transactional deals, this position emphasises building long-term relationships through understanding customer challenges and delivering tailored solutions that drive productivity improvements, reduce operational costs, enhance safety standards, and support sustainable practices.

You will work closely with internal teams across product development, logistics, and customer service to ensure your clients receive the best possible support. This role also offers flexibility with remote working options while providing full support for frequent travel to various mine sites across WA.

Requirements

The Role Specifics

As an Account Manager based in Western Australia, your main focus will be to:

• Identify and develop new business opportunities within the WA mining sector.
  
• Manage and grow existing customer relationships by providing exceptional service and support.
  
• Understand customer requirements deeply to recommend the most effective grinding media solutions—both forged and cast products.
  
• Monitor product performance on site through regular visits and gather feedback to continuously improve service delivery.
  
• Collaborate with internal teams including supply chain, technical experts, and leadership to align sales strategies with company goals.
  
• Prepare monthly reports and updates for senior management on sales performance, market trends, and customer insights.
  
• Represent the company at industry events and customer meetings to raise brand awareness and credibility.
  

This role requires frequent travel to mine sites around WA to engage directly with customers, understand their operational conditions first-hand, and build strong personal connections. All travel expenses will be fully covered by the company.

You will have the autonomy to manage your own call cycle while being supported by a collaborative team focused on mutual success.

What You Bring

• At least 10 years’ experience in a sales or customer-facing role within the mining industry.
  
• Strong network and relationships with mining customers; experience in grinding media is not essential but an advantage.
  
• Willingness and enthusiasm for regular travel to mine sites across Western Australia.
  
• Excellent interpersonal skills with a genuine customer-centric mindset.
  
• Proven track record in delivering sales results and managing accounts independently.
  
• Strong organisation skills with the ability to plan strategically for each site, contract, and opportunity.
  
• Motivated self-starter comfortable working remotely while maintaining discipline.
  
• Valid Australian driver’s licence.
  
• Proficient in Microsoft Office Suite; experience with Salesforce or similar CRM software preferred.
  

Benefits