Offer summary

Qualifications:

Minimum 3 years Salesforce certified Advanced Administrator or Platform Developer., Minimum 5 years experience as a Business Analyst with extensive experience in Enterprise technology implementations., Proven ability to design and optimize business processes and integrate across disparate systems., Excellent client-facing written and oral communication skills..

Key responsibilities:

Lead the delivery of Salesforce implementation projects by assessing client requirements and envisioning system design.

Provide sales support including product demos and advice on estimates, and document solution feasibility for clients.

Oversee UAT, contribute to test documentation, and develop user instructions for custom Salesforce solutions.

Conduct project audits and architecture reviews, while advising on best practices and maintaining service delivery quality.

Job description

Are you tenacious, pragmatic, with a keen sense of humor? You just might be an Idealist.

At Idealist Consulting, we help organizations grow through Salesforce implementation, managed services, and custom application development. We are innovators and problem-solvers committed to global progressive action; delivering innovative technical solutions to empower organizations working on some of the world's most important causes and aspire to do no harm and benefit all.

As a Salesforce for Nonprofits: Solution Architect you will lead the delivery of Salesforce implementation projects through thoughtful assessment of client requirements. You’ll envision system design, data structure, integrations, UI/UX to support user stories.

How You'll Contribute

Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product ecosystem

Provide sales opportunity support including product demos, sales discovery, and advice on estimates as requested.

Articulate and document the benefits and risks to a solution’s feasibility and functionality to clients and sales reps

Contribute solution expertise to RFI and RFP responses as assigned

Lead Solution Architecture and project solution vision in the Idealist Way

Lead discovery process with clients using Story Navigator to determine ERD, need for custom code, and application integrations

Plan sprints and support data mapping

Oversee UAT and contribute to test script documentation and bug fixes as needed

Develop and document user instructions and administrative maintenance requirements for use in our custom-coded Salesforce solutions for clients

Conduct project audits, architecture reviews, and provide cure recommendations as assigned

Advise on best practices and support service delivery quality and practice consistency through the creation of process templates, mentorship and knowledge sharing.

Stay up to date on third party applications and report on high level functionality, use case, and integration capacity

Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions, make recommendations for R&D

Some travel to meet with clients and participate in pre-sales engagements may be required

Maintain target utility 70%

Your Background Includes

Minimum 3 years Salesforce certified Advanced Administrator or Platform Developer

Minimum 5 years experience as a Business Analyst

Extensive experience with Enterprise technology implementations

Understanding of key concepts that support user focused design and design thinking

Proven ability to design and optimize business processes and integrate business processes across disparate systems

Excellent client-facing written and oral communications skills

Previous experience collecting and working from user stories preferred

Minimum 1 year experience using story mapping methodology to capture business requirements

Minimum 1 years leading CRM implementation project teams

Minimum 3 years experience utilizing Agile and Waterfall project management methodology

Experience with data migrations from third party solutions to Salesforce

Desire to learn new things and take on challenges

What You Can Expect

Equitable total compensation package with base salary and monthly utilization awards

Humane work weeks and a Hybrid Work Policy that allows you to work from wherever you are (as long as there’s an internet connection)

Healthcare benefit package options that cater to all lifestyles

Generous paid time off plans that grow over time

Paid volunteer time to encourage community involvement and a service mindset

401k employer match and short term leave available with tenure

A Little More About Us

Idealist Consulting was founded in 2006 by returning Peace Corps volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We’re committed to delivering innovative technical solutions to empower organizations working on some of the world's most important causes.

Idealist Consulting is an equal opportunity employer. Idealist Consulting does not discriminate against individuals on the basis of race, color, gender, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin in the administration of its consulting and employment policies. We have a majority female leadership team and believe in the B Corp Declaration of Interdependence which states that businesses should aspire to do no harm and benefit all. Read our Commitment to Diversity, Equity, and Inclusion on our Ethics page.

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