Telesales Executive

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services.

To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com's value proposition.

Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

The Role:

Join Viva.com as a Talesales Executive turning calls into opportunities. Use AI tools and CRM systems to drive sales, support clients, and exceed targets in a fast-paced fintech environment.



Responsibities

• Handle inbound and outbound calls to identify customer needs and convert leads into sales;
• Present Viva.com’s products and services in a clear, compelling, and professional way;
• Book appointments for business opportunities or route qualified leads to the field sales team when appropriate;
• Accurately process and manage orders, ensuring all procedures are followed;
• Keep detailed records of all calls and customer interactions, noting useful insights;
• Actively participate in cross-sell, upsell, and win-back campaigns;
• Support the Account Management team by preparing and updating client information;
• Professionally manage objections or complaints, safeguarding the company’s reputation;
• Go the “extra mile” to exceed sales targets and build strong customer relationships;
• Leverage AI tools (e.g., CRM insights, automated reporting, smart call summaries) to streamline your workflow, enhance customer interactions, and boost productivity.

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

Requirements

To be considered you should have:

• Previous experience in a sales role, ideally via phone;
• Proven track record of achieving sales targets and KPIs;
• Comfortable using CRM tools, telephone systems, and AI-powered platforms to manage leads and customer interactions;
• Fast learner who can quickly understand and explain products/services;
• Fluent in Greek and excellent command of English;
• Strong communication and negotiation skills;
• Resilient, with a positive attitude towards rejection;
• Ability to multitask and maintain attention to detail;
• High school diploma required (BSc/BA is a plus);
• Tech-savviness and willingness to embrace AI tools for efficiency and insights.

Benefits

💸 Competitive compensation package;
🎯Annual bonus based on your performance and targets' achievement;
🏥 Private health insurance for you and your family;
💻 Top of the Line tools and equipment;
📚 Career development and regular feedback to develop your skills;
🏃🏽‍♂️ Employee Wellness Program like Daily group sessions led by professional coaches.