Offer summary

Qualifications:

Native or near-native German language skills (C2 level)., Very good command of English (B2-C1)., Good MS Office skills., Strong communication and active listening skills..

Key responsibilities:

Liaise between the client and the company.

Identify and address customer needs to ensure satisfaction.

Build trust through open communication.

Maintain records of customer interactions and process accounts.

Job description

Do you speak German? Are you a networking enthusiast looking forward to join a dynamic and ever-evolving team?

Do not miss out on the chance to represent the most popular online platform for fostering professional connections and career development!

Join us in Athens or near-Athens and work in a multinational BPO company, in an inclusive and challenging environment!

(Training will be held from client's modern premises, and after training you get to work from home.)

Responsibilities

Liaise between the client and the company
Identify and access customers’ needs to achieve satisfaction
Build relations of trust through open and interactive communication
Provide accurate, valid, and complete information by using the methods/tools
Keep records of customer interaction, process customer accounts and file documents
Follow communication procedures, guidelines, and policies

Requirements

Native or near to native German language (C2)
Very good command of English language (B2 – C1)
Good MS Office skills
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively

Benefits