Event Experience Coordinator

The Event Experience Coordinator plans and executes successful events virtually and across the country that advance Project Lead The Way’s mission and increases educator access to high quality professional development, brand experiences and growth opportunities. This role also contributes to projects related to quality assurance, event scheduling, and development of PLTW meeting and event standards and protocols. Occasional to frequent travel required. 

RESPONSIBILITIES

• Execute the planning, content, and logistics management for virtual and in-person tradeshows, PLTW meetings and events including run of show development, script management, meals, transportation, mementos, event registration setup and other event requirements and specifications.
• Handles annual event research and documentation as part of the Event Strategic Planning process.
• Supports the execution of tradeshows, meetings and other customer events including securing space, creating project plans, booking registrations, hotels and meeting rooms, coordinating booth shipments and other booth logistics, ordering swag, tracking payments and coordinating team member participation. 
• Create, test and launch events via CVENT, PLTW’s event management software.
• Provides onsite event support for PLTW events, demonstrating a strong service orientation to guests and internal PLTW team members.
• Executes administrative activities such as updating spreadsheets, coordinating planning meetings, setting up virtual events and developing process documents such as workflows, timelines, and task lists.
• Uses guest feedback and other data to help to continuously improve PLTW’s meetings and events, and to develop and document best practices.
• Contributes to the development of event resources and RFPs (request for proposals) in collaboration with other teams organizationally.
• Contributes to overall budget, forecasting, and event schedule management.
• Completes post-event tasks including reconciliation of expenses, evaluation of events, and reports on meeting results.
• Identify and recommend potential opportunities to incorporate innovative methods and emerging trends within area of expertise.
• Other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in event management, communications, hospitality or a related field of study, or equivalent related experience. 

PROFESSIONAL SKILLS

• A customer-centric approach to all internal and external interactions. 
• Seeks and embraces diversity of thought, culture, and experience.
• Takes pride in the work, celebrates success, and has fun.
• Approaches work with curiosity and experimentation.
• Ability to multi-task, prioritize, and be detail-oriented.
• Capability to work collaboratively in a remote-first team environment.
• Ability to take initiative and work proactively.
• Ability to work independently, resourcefully seek answers, and remove obstacles.
• Creative and critical thinking with a concentration on being flexible and adaptable.
• Accountable and results-oriented with the ability to consistently meet deadlines.
• Ability to perform at both the strategic and tactical levels.
• A high sense of urgency.
• Excellent written and verbal communication skills.
• Ability to effectively prioritize and balance urgent tasks with strategic projects.
• The ability to influence professionally and constructively.
• Excellent judgment and ability to adapt to changing priorities with ease and efficiency.
• Ability to direct highly skilled contributors without having direct reporting authority.
• Ability to synthesize various sets of data and other inputs to make and justify sound decisions.