DevOps Technical Product Owner

About Resolution Life

Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance policies, managing approximately A$30 billion in assets and have 1,000 employees across Australia and New Zealand.

We value diverse backgrounds and perspectives, foster an inclusive, collaborative and flexible working environment, where everyone can thrive.  We are a fully enterprise agile organisation, and will support your professional growth and reward your contribution.

About the Role

We’re seeking a DevOps Technical Product Owner to lead cross-functional teams and drive the evolution of DevOps capabilities across key technology domains. This pivotal role will shape how we manage incidents, resolve root causes, and embed modern DevOps and AI-powered practices throughout the organisation.
 

You’ll work across squads and domains to reduce operational noise, enhance platform reliability, and coach teams in DevOps ways of working. This is a hands-on leadership role that combines strategic product ownership, deep technical expertise, and strong organisational influence.

Key Responsibilities

•  Define and continuously evolve the DevOps product vision and roadmap, focusing on automation, observability, incident reduction, and platform resilience.
• Lead the uplift of incident and problem management maturity, identifying patterns and root causes to drive long-term solutions.
• Champion the adoption of AI for IT Operations (AIOps), leveraging AI/ML for predictive monitoring, anomaly detection, and automated remediation.
• Prioritise and manage the DevOps backlog, aligning initiatives with business goals and technical enablers.
• Coach and mentor Product Owners and teams to strengthen DevOps practices, agile maturity, and cross-functional collaboration.
• Partner with engineers, architects, delivery leads, and stakeholders to deliver impactful outcomes across platforms and initiatives.
• Monitor and report on DevOps KPIs, including incident trends, deployment frequency, change lead time, and system health metrics.

What You Bring

• Proven experience as a Product Owner or Technical Product Manager in DevOps, SRE, or platform engineering environments.
• Strong grasp of incident and problem management, ITIL practices, and their evolution in agile settings.
• Familiarity with AIOps tools and concepts such as predictive analytics, log aggregation, and intelligent alerting.
• Hands-on experience with CI/CD pipelines, infrastructure as code, cloud platforms (AWS/Azure), and monitoring tools.
• A passion for coaching and enabling teams, with a track record of uplifting agile and DevOps capabilities.
• Excellent communication and stakeholder engagement skills, with the ability to influence across all levels.

Why Join Us?

At Resolution Life Australasia, we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including:

• Discretionary bonus scheme

• Career pathways, including local and global mobility opportunities

• Leading Learning Platforms and support in professional development

• Health and Wellbeing Programs

Accessibility and Checks
Before commencing employment in this role, you will need to provide two references, full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at talent@resolutionlife.com.au.

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