Offer summary

Qualifications:

Minimum 5 years of experience in Salesforce ecosystem and quality assurance., Proficiency in SFDC QA testing and functional insights on CRM technologies., Certifications such as Salesforce Administrator or App Builder are preferred., Excellent communication skills in English, both written and verbal..

Key responsibilities:

Develop and maintain test plans, cases, and scripts for Salesforce applications.

Execute various testing types including functional, regression, and performance testing.

Collaborate with stakeholders to understand requirements and ensure quality deliverables.

Mentor junior QA team members and stay updated with industry and Salesforce updates.

Job description

Description

This is a full-time remote role for a Senior Salesforce Quality Analyst. The Senior Salesforce Quality Analyst will work with clients and internal stakeholders to identify and execute functional, regression, integration, and performance testing. They will provide technical expertise to internal and external customers, mentor junior team, and use agile methodologies to manage projects.

Responsibilities:

• Develop, document, and maintain comprehensive test plans, test cases, and test scripts for
Salesforce applications.
• Execute functional, regression, integration, and performance testing.
• Identify, document, and track defects using QA tools and methodologies.
• Collaborate with developers, business analysts, and other stakeholders to understand
requirements and deliver high-quality solutions.
• Ensure all testing activities are conducted in accordance with established standards and
procedures.
• Mentor junior QA team members and provide guidance on best practices.
• Stay updated with the latest industry trends and Salesforce updates to ensure effective testing
strategies.
• Participate in Agile/Scrum processes and contribute to continuous improvement initiatives.

Requirements & Qualifications:

Excellent written and verbal English communication skills
5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience

Must Have Skills : SFDC QA Testing
Must possess excellent functional insights on CRM Technologies, Saleforce.com, knowledge on salesforce Sales Cloud/Service Cloud/Experience Cloud
Good to have expertise with working on Middleware.
Writing Product requirement documents and creating user stories
Hands on QA experience with: Sales Cloud / Service Cloud CRM Functional Experience, Integration, Salesforce administrator certification
Certifications: Salesforce Administrator Certification, Salesforce App Builder or any cloud certifications
Skills required: Sales Cloud / Service Cloud CRM Functional Experience, Integration

Required profile