Content Creation Manager

Who Is Accuserve:

Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.

Job Summary:

The Content Creation Manager is responsible for producing visually compelling designs and crafting engaging, brand-aligned copy to support marketing efforts across digital and print channels. The ideal candidate has a sharp eye for design, a way with words, and a passion for storytelling that drives engagement and action.

General Responsibilities:

Graphic Design

• Design a variety of marketing collateral including brochures, flyers, digital ads, email templates, social media graphics, infographics, and presentations.
• Ensure all visual content adheres to brand guidelines and maintains consistency across platforms and campaigns.
• Collaborate with marketing, product, and sales teams to conceptualize and execute visuals for promotions, campaigns, and product launches.
• Prepare final artwork for both print and digital production, ensuring proper formatting, resolution, and quality assurance.

 Copywriting

• Write compelling, clear, and engaging copy for a variety of channels including social media, email campaigns, landing pages, websites, newsletters, advertisements, and press releases.
• Develop messaging for new products and services that resonates with target audiences and supports business objectives.
• Edit and proofread content for accuracy, clarity, and consistency with brand voice and tone.
• Partner closely with design and marketing teams to ensure cohesive storytelling across all customer touchpoints.
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in Graphic Design, Marketing, Communications, or related field or equivalent combination of education and experience required 2+ years of experience in graphic design and/or marketing copywriting roles.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Familiarity with Canva, Figma, or similar collaborative design tools.
• Experience with email marketing platforms (e.g., Mailchimp, Klaviyo) and CMS tools (e.g., WordPress).
• Working knowledge of SEO best practices and content marketing strategies.
• Experience with UI/UX tools like Sketch or Figma a plus
• Basic knowledge of HTML/CSS is a plus.
• Understanding of data-driven marketing or performance metrics.
• Strong communication, collaboration, and time management skills.
• Attention to detail and ability to manage multiple projects simultaneously.
• Ability to problem-solving and use critical thinking 
• Ability to handle conflict in a professional and courteous manner
• Work with peers and all departments for the common goals of the organization
• Must be flexible and adapt to most any situation
• Ability to utilize technology devices, software and application, previous experience with Microsoft Office Suites and basic computer skills required
• Reliable high speed home broadband internet connection with minimum 25 meg download and 10 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
• Ability to travel up to 25%

Accuserve’s Human Centric Value Proposition:

Accuserve is built on a foundation of community, fostering valuable connections, and creating an innovative approach to help you navigate the insurance landscape. Built on culture, grounded in compassion.

Accuserve Values:

Communicating and Connecting, Doing the Right Thing, Compassionately Serve, courageously making an Impact and Staying Curious.