Offer summary

Qualifications:

Deep knowledge of Microsoft Exchange and Office 365 email systems., Experience managing mailboxes, mail flow rules, and security policies., Proficiency in backup, recovery, and advanced administration using PowerShell and AWS SES., Several years of experience in email system management and troubleshooting..

Key responsibilities:

Manage and maintain Exchange email services and infrastructure.

Implement and monitor security policies and compliance measures.

Troubleshoot complex email delivery and access issues.

Collaborate with IT teams to integrate and optimize email systems.

Inclusion Cloud is the leading global independent tech outsourcing services innovator, founded in 2007 with over 200 professionals from more than 15 countries. We help organizations access the best enterprise IT talent and software solutions globally. With an expanding client base including companies like Roche, GoodYear, Oracle, AES, Gilbarco and more, Inclusion Cloud is trusted by world-class brands serviced by teams across more than 20 cities and headquartered in Washington DC and Dallas (Texas), United States. Inclusion empowers organizations to engineer innovative products and solutions to quickly adapt to changing circumstances, improve their efficiency, and stay ahead in their markets.

Job description

EXCHANGE ADMINISTRATOR

Deep exchange knowledge proficiency in managing mailboxes, delegation, shared mailboxes, mail flow rules, SMTP, spam protection implementation, and distribution lists. Configuring and maintaining high-availability solutions for uninterrupted email services. Several years of expertise managing email systems.

Analysis

Expertise in the use of different mail tools and Microsoft O365 tools to identify mail senders, mails lost, mail deliverables and to analyze policies of the institution and apply them accordingly

Security

Expertise in creating and modifying transport rules, security policies, Dmarc, Dkim, and Spf. Deep knowledge on Microsoft security and compliance tools especially Microsoft Defender and Agari tools. Vigilant on security threats and monitoring system health

Coding

Backup and recovery

Expertise in recovering data from Microsoft Exchange and expertise managing AvePoint Backup

AWS SES Proficiency using PowerShell or other tools for advanced administration tasks.

Collaboration

Collaborating with other IT teams to integrate Exchange services with other systems. Deep understanding of authentication mechanism with Microsoft tools and others.

Ideas/Innovation

Troubleshooting \& Monitoring

Expertise in handling complex issues related to mailbox access, email delivery.

Strategic Planning / Estimations

Strategic mindset to shape the organizations email infrastructure effectively. Developing long-term messaging and email roadmaps, including release schedules and improvement initiatives.

Required profile