At least 5 years of experience in eCommerce or digital sales management., Proven success with Shopify, Amazon Seller Central, and online marketplaces., Strong skills in digital advertising, campaign optimization, and analytics., Experience using AI tools for marketing or operational purposes..
Key responsibilities:
Manage daily operations of eCommerce websites and marketplace accounts.
Align digital campaigns and product launches with retail strategies.
Optimize paid media campaigns and oversee SEO initiatives.
Analyze performance data to inform strategic decisions.
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Staff Domain’s mission is to support global businesses through end-to-end offshore recruitment and operational management to enable cost savings and rapid growth.We offer staff acquisition and bespoke solutions to clients looking to expand, looking for resource support, or simply looking to support their bottom line.We cater to a variety of services to providing comprehensive, tailor-fitted approach for your business and local team needs. With Staff Domain, you are in control.We pride ourselves in presenting smooth end-to-end, customized offshoring experience and in providing employees the best career experience that will compliment clients' products and services in further promotion and market penetration to improve total satisfaction of customers and staff alike.Personalized service excellence is our core. Operational consistency is our key. Our culture is what sets us apart. Be one step ahead of the competition.
The eCommerce Sales Specialist is responsible for the commercial performance, growth, and optimisation of our client’s digital sales channels — including the our client's website, online marketplaces (e.g., Amazon, eBay, Kogan), and emerging digital platforms.
This role is critical in executing our client’s digital strategy in alignment with broader retail and pricing plans. Weare seeking a self-motivated, highly autonomous professional who thrives in a hands-on capacity — someone who enjoys both shaping strategy and executing the day-to-day work needed to bring it to life.
From setting up campaigns to refining product listings and interpreting performance data, you will have ownership and accountability across all digital touchpoints. This role is suited to someone who gains satisfaction from being directly involved in the work — not just delegating it.
Growth Opportunity: This role is designed to grow with you — with a clear career pathway to eCommerce Sales
Manager and ultimately Head of eCommerce as we scale.
What You’ll Do
1. Digital Channel Management
Manage day-to-day operations of our client’s eCommerce website and marketplace accounts (e.g., Amazon, eBay, Catch, Kogan).
Ensure accuracy and optimisation of listings, metadata, product assets, and channel compliance.
Implement approved pricing and promotional strategies in line with the broader retail strategy.
2. Retail Strategy Alignment
Collaborate with Sales Operations, Marketing, and Account Development teams to ensure digital campaigns, pricing, and product visibility align with offline retail plans.
Coordinate product launches and digital merchandising in sync with brand timelines.
3. Performance Marketing
Directly manage and optimise paid media campaigns (Google Ads, Meta, Shopping, etc.).
Continuously improve key digital metrics including ROAS, CAC, AOV, and conversion rate.
Oversee SEO strategies and organic growth initiatives.
4. AI Tool Implementation
Leverage AI tools (e.g., ChatGPT, Jasper, Shopify Magic, SEMrush AI) for automation, content creation, and operational efficiency.
Explore and implement new AI-based technologies that support scalable execution.
5. Reporting & Commercial Analysis
Provide regular performance reports across digital channels, highlighting key revenue and profitability metrics.
Analyse trends and deliver actionable insights to optimise channel performance.
Support strategic decision-making through a clear understanding of financial levers such as margin contribution and return on spend.
6. Execution & Collaboration
Partner with internal teams to deliver a seamless customer experience across all touchpoints.
Be hands-on in content setup, product listings, campaign deployment, and channel operations.
Manage agency or freelancer engagement where relevant, while retaining direct control of core execution.
Requirements
What You Bring
We’re looking for someone who:
Experience & Skills
5+ years in eCommerce or digital sales management, preferably in retail or consumer electronics.
Proven success across Shopify, Amazon Seller Central, and online marketplace ecosystems.
Strong background in digital advertising, campaign optimisation, and analytics.
Demonstrated use of AI tools in a marketing or operations context.
Strong financial literacy, including understanding of revenue, gross margin, profit contribution, and unit economics.
Capabilities
Self-motivated and autonomous — you take initiative and work well without constant direction.
Hands-on and execution-focused — you enjoy building, testing, and refining digital processes directly in-platform.
Commercially savvy and analytically driven with a bias for action.
Effective communicator and team player who can collaborate cross-functionally.
KPIs & Success Metrics
Achievement of eCommerce revenue and growth targets.
Profitability and margin contribution of digital channels.
Paid media performance (ROAS, CAC, AOV).
Speed and accuracy of product listings.
Channel alignment with retail pricing and promotional strategy.
Documented efficiency or performance gains from AI tool use.
Benefits
Why You’ll Love Working Here
HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Let’s Talk
If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.