Offer summary

Qualifications:

Bachelor's degree in Marketing or related field, or relevant certification., Proven experience as a Sales Administrator or support agent., Proficiency with CRM software and MS Office Suite., Excellent communication and organizational skills..

Key responsibilities:

Maintain and update sales and customer records.

Develop monthly sales reports and monitor sales trends.

Liaise with account managers to develop sales strategies.

Process orders and communicate with clients to resolve queries.

Job description

This is a part-time position (to start), fully remote.

The Junior Sales Admin must be fluent in spoken and written English, with impeccable language and communication soft skills.

Maintain and update sales and customer records
Manage sales tracking tools, develop monthly sales reports and report on important information
Keep a record of sales trends
Ensure sales targets are met and report any deviations
Liaise with account managers to develop specific sales strategies
Communicate important feedback from customers internally
Suggest sales process improvements
Provide data and guides to help the sales team
Process orders via email or phone
Contact clients to obtain missing information or answer queries
Stay up-to-date with new product and feature launches and ensure the sales team is on board
Develop and monitor performance indicators

Requirements

Proven work experience as a Sales Administrator or Sales support agent
Hands-on experience with CRM software
Understanding of sales performance metrics
Proven work experience as a Sales support specialist or Sales support associate
Proficiency with MS Office Suite, particularly MS Excel, PowerPoint, Word
In-depth understanding of sales principles and customer service practices
Excellent communication, analytical, organizational and multitasking skills
A team player with a high level of dedication
Ability to work under strict deadlines
BS degree in Marketing or associates degree in relevant field or certification in Sales or relevant field is a plus